Bytes, Bits & Brilliance: Career Insights and Inspiration
Courageous Daring Wonderful You, LLC
59 episodes
1 day ago
Send us a text In this powerful and deeply personal episode of Bytes, Bits & Brilliance, host Dawn Butler invites listeners into a heart-to-heart about what it truly means to use our voices — especially as Black women in Cybersecurity and Tech leadership. Dawn shares her journey from silence to self-advocacy, from fighting invisible internal battles to boldly standing up for fairness, equity, and representation. With emotional depth and practical wisdom, she unpacks how fear, culture, and...
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Send us a text In this powerful and deeply personal episode of Bytes, Bits & Brilliance, host Dawn Butler invites listeners into a heart-to-heart about what it truly means to use our voices — especially as Black women in Cybersecurity and Tech leadership. Dawn shares her journey from silence to self-advocacy, from fighting invisible internal battles to boldly standing up for fairness, equity, and representation. With emotional depth and practical wisdom, she unpacks how fear, culture, and...
Strategic Skills Shift: Pivoting to Technical Account Manager and Advanced Customer Success Roles (AI-Audio Overview)
Bytes, Bits & Brilliance: Career Insights and Inspiration
16 minutes
1 week ago
Strategic Skills Shift: Pivoting to Technical Account Manager and Advanced Customer Success Roles (AI-Audio Overview)
Send us a text The Customer Success Manager (CSM) role has emerged as a critical strategic business function in the technology industry, particularly within SaaS (Software-as-a-Service) companies. But what does a CSM actually do, and how can your existing professional experience launch you into this growing field? When I was laid off and started exploring options for my next role, a few people suggested customer success and I realized I'd heard about the role but didn't know much about it, wh...
Bytes, Bits & Brilliance: Career Insights and Inspiration
Send us a text In this powerful and deeply personal episode of Bytes, Bits & Brilliance, host Dawn Butler invites listeners into a heart-to-heart about what it truly means to use our voices — especially as Black women in Cybersecurity and Tech leadership. Dawn shares her journey from silence to self-advocacy, from fighting invisible internal battles to boldly standing up for fairness, equity, and representation. With emotional depth and practical wisdom, she unpacks how fear, culture, and...
