Less fluff and more stuff that you can ACTUALLY use to grow your brand online. In every episode, we cut the banter and get down to business, talking actionable tips and tricks for online marketing, copywriting, optimizing your website, and more.
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Less fluff and more stuff that you can ACTUALLY use to grow your brand online. In every episode, we cut the banter and get down to business, talking actionable tips and tricks for online marketing, copywriting, optimizing your website, and more.
How To Say Sorry: 8 Tips For Providing Positive Customer Support Experiences
Byte Sized Strategy
36 minutes 39 seconds
3 years ago
How To Say Sorry: 8 Tips For Providing Positive Customer Support Experiences
We’re gettin’ a little petty for the sake of education and helping you do the whole customer support thing better in your small business. Did you know: acquiring new clients takes way more resources than retaining existing ones? This is just one reason why it’s so important to provide your people with a positive customer support experience!
Join me as I discuss an experience I recently had that kinda rubbed me the wrong way (even though I’m a #niceguy), plus 8 friendly reminders for how to provide your customers/clients with a more positive support experience should they contact you with a problem or issue.
Byte Sized Strategy
Less fluff and more stuff that you can ACTUALLY use to grow your brand online. In every episode, we cut the banter and get down to business, talking actionable tips and tricks for online marketing, copywriting, optimizing your website, and more.
