In this episode of the BYOD podcast, Björn interviews Jack, the CEO of Capable, discussing his journey from consulting to building a successful Atlassian marketplace app. They explore the challenges of scaling a startup, the importance of customer-centric development, and the impact of AI on the Atlassian ecosystem. Jack shares insights on effective agile ceremonies, the significance of active listening in meetings, and the future of app editions and customer segmentation in the marketplace. The conversation concludes with Jack's aspirations for Capable and the importance of building a strong partner network. Sponsored by NASA - Not Another Standup App https://marketplace.atlassian.com/apps/1231965/nasa-agile-meetings-for-teams-standups-planning-retro 💨 Takeaways - Building solutions that solve real problems is key. - Customer feedback is essential for product development. - Scaling a startup presents unique challenges. - Trusting your team is crucial for remote work. - AI can enhance productivity but won't replace collaboration. - A strong partner network can drive product adoption. - Effective meetings require preparation and structure. - Active listening fosters better team engagement. - Disruption in the marketplace is inevitable. - Setting clear goals helps measure success. 💬 Quotes: "Disruption is the new normal." "You have to trust your staff." "The install count is very important." 📚 Chapters 00:00 Introduction to the BYOD Podcast 00:29 Upcoming Events and Guest Introduction 00:52 Intro 01:14 Introduction to Jack and Capable 04:12 Jack's Journey in Tech and Consulting 07:16 From Problem-Solving to Product Development 10:11 Scaling Challenges in a Growing Team 13:08 Transitioning from Adaptivist to Capable 16:23 Learning from Mistakes in a Larger Organization 19:04 The Motivation Behind Starting Capable 22:22 The Challenges of Being a Solo Founder 25:21 Overview of Capable's Offerings 28:25 The Importance of a Unified Code Base 31:13 Effective Meeting Strategies and Active Listening 34:10 Value Delivery and Agile Practices 37:05 The Concept of Disruption in the Atlassian Marketplace 43:15 Fragmentation in App Ecosystems 46:06 The Shift Towards Integrated Solutions 49:06 AI Disruption in the App Landscape 53:11 The Future of AI in Business Applications 55:22 Navigating Subscription Models and Pricing Strategies 01:01:58 Building Effective Partner Networks 01:19:09 Setting Growth Goals and Customer Trust 01:22:17 Outro