How does PricewaterhouseCoopers arm employees with skills to meet the needs of Fortune 100 clients? How does Intel produce and provide next-gen technology to companies looking to maintain an edge? How does UPS keep 55,000 drivers en route and on time every day?
Join host Jeremy Bergeron as he sits down with the founders, CEOs, CTOs, COOs, and change-makers who make all of this (and more) possible. Each episode uncovers an organization’s “X factor” — the tool, technology, software, culture or mindset that has given them a competitive upper hand.
From unlocking a 360-degree customer journey, to providing exceptional employee experiences, to how companies are using RPA, ML, and AI to streamline operations — you’ll learn it all on Business X factors.
New episodes drop every Thursday. Business X factors is produced by Mission.org and brought to you by Hyland.
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How does PricewaterhouseCoopers arm employees with skills to meet the needs of Fortune 100 clients? How does Intel produce and provide next-gen technology to companies looking to maintain an edge? How does UPS keep 55,000 drivers en route and on time every day?
Join host Jeremy Bergeron as he sits down with the founders, CEOs, CTOs, COOs, and change-makers who make all of this (and more) possible. Each episode uncovers an organization’s “X factor” — the tool, technology, software, culture or mindset that has given them a competitive upper hand.
From unlocking a 360-degree customer journey, to providing exceptional employee experiences, to how companies are using RPA, ML, and AI to streamline operations — you’ll learn it all on Business X factors.
New episodes drop every Thursday. Business X factors is produced by Mission.org and brought to you by Hyland.
The Marriage of Decentralization and Centralization with Steve Smith, CEO of Zayo
Business X factors
21 minutes 21 seconds
3 years ago
The Marriage of Decentralization and Centralization with Steve Smith, CEO of Zayo
When Steve Smith joined Zayo as CEO, he found himself at the head of a company that was a Frankenstein of 46 acquisitions. And while the company’s decentralized approach had served it well in the early years, Steve saw an opportunity to take the company further. This time — and almost paradoxically — through centralization. Tune in to learn how Steve married these two concepts to better serve customers while still empowering innovation and creativity.
Business X factors
How does PricewaterhouseCoopers arm employees with skills to meet the needs of Fortune 100 clients? How does Intel produce and provide next-gen technology to companies looking to maintain an edge? How does UPS keep 55,000 drivers en route and on time every day?
Join host Jeremy Bergeron as he sits down with the founders, CEOs, CTOs, COOs, and change-makers who make all of this (and more) possible. Each episode uncovers an organization’s “X factor” — the tool, technology, software, culture or mindset that has given them a competitive upper hand.
From unlocking a 360-degree customer journey, to providing exceptional employee experiences, to how companies are using RPA, ML, and AI to streamline operations — you’ll learn it all on Business X factors.
New episodes drop every Thursday. Business X factors is produced by Mission.org and brought to you by Hyland.
