In this episode of Insights from Business Research, we explore how organizations can better align leadership, communication, and strategy in a rapidly evolving business environment.

We begin with Daniel Mirny’s research at IESE, which reveals that personalized, opinionated messages resonate more than neutral facts—thanks to source memory. Executives are encouraged to communicate in ways that reflect their identity, building stronger, more memorable connections.

At Harvard Business School, Rand and Ben show how mismatches between CEO leadership style and organizational needs can lead to significant productivity losses. Their findings emphasize the importance of fit and targeted managerial development, especially in fast-growing economies.

Jean-François Manzoni from IMD illustrates strategic clarity through Keppel’s transformation from a diversified conglomerate to a focused asset manager—achieved by divesting non-core assets and fostering cross-unit collaboration.

We also examine the role of AI in transforming finance and business. Xavier Vives (IESE) calls for smarter regulation to mitigate AI risks while harnessing its benefits. Stéphane Girod and Michael Wade (IMD) advocate for ethical AI integration and human-centric skill development. Carlos Cordon (IMD) discusses how GenAI can unlock new efficiencies in supply chain management.

From retail to transportation, we hear how companies like BYD have surpassed giants like Tesla by focusing on their core competencies (Howard Yu, IMD). INSEAD’s N. Furr and colleagues explain how AI agents are changing consumer behavior, pushing brands to prioritize real value and adaptability.

We close with workplace dynamics: INSEAD’s N. Klein and co-authors offer a deeper take on kindness at work—framing it as a growth enabler, not just emotional support.

These insights collectively help leaders navigate change with purpose, strategy, and humanity.