In this episode of Business on the Beach, I uncover the surprising truth about feedback—why big companies beg for it and why small business owners often avoid it at all costs.

Here’s what we’re diving into:
🛫 The sneaky airport strategy designed to keep complaints behind the scenes.
📞 What happened when I boldly asked all my clients, “How can I do better?” (Spoiler: It wasn’t all praise).
🎯 The unexpected way one client’s feedback turned into a new opportunity for my business.

Are you brave enough to find out what your customers aren’t saying? This episode is packed with stories, strategies, and one surprising secret to turn feedback—even the tough kind—into fuel for your business growth.

🎧 Tune in to discover why the feedback you fear might just be your biggest opportunity.