Kendra Bracken-Ferguson and Leslie Roberson get real about the one thing that powers every win in business (and life): how you treat people. From juggling motherhood and meetings to navigating tough “no’s,” they break down the soft skills that drive hard results—researching before the call, asking smarter questions, reading the room, and closing the loop with thoughtful follow-ups. Leslie pulls from years in talent acquisition to share why your final touchpoint matters most, how to be a good steward of introductions, and the virtual etiquette (turn your camera on!) that shapes your personal brand. Plus: the group chat, a quick Oregon detour, and a reminder that confidence and character are your ultimate calling cards. You’ll learn: A simple prep framework for first meetings The art of the ask—and the responsibility of the connector Why endings (thank-yous, updates, rejections) build long-term equity Virtual meeting cues that signal respect and credibility How reciprocity, accountability, and kindness compound over time Rate, review, and comment how you’re nurturing relationships this week