AI has been called the biggest business shift since the internet but what does that actually mean for your business? In this episode, Matt Weaver of OpenAI explains how businesses can move beyond experiments and embed AI into daily operations. He reveals why literacy, executive sponsorship and experimentation are the three critical levers leaders must pull.

You’ll also hear how Virgin Atlantic is using AI to extend its trademark personal service and why the real win isn’t about replacing jobs but removing repetitive tasks so people can focus on higher-value work.

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