Many teams jump straight into feature lists without understanding what users truly need to accomplish with the solution. This often leads to bloated products and missed user needs.
In this episode of Business Analysis Simplified, Michael and Emily discuss how shifting from a “feature request” mindset to a task and workflow focus can transform your requirements gathering and solution design.
You’ll learn:
Why asking “What do you need to do?” is more powerful than “What features do you want?”
A structured way to uncover real user workflows and pain points.
How to validate that your planned solution actually supports user tasks.
A real-world example of how focusing on user actions saved a project from unnecessary features.
If you’re a BA, product owner, or UX designer, this episode will help you build solutions that align with real user needs, not just wish lists.