Summary

In this episode of the Built by People podcast, Dallin Demke interviews Donna Brown, founder of Cultivation HR, who shares her extensive experience in HR and technology leadership. The conversation delves into the challenges HR professionals face, particularly in embracing AI while maintaining fairness and compliance. Donna discusses the operational demands on HR teams, especially in smaller organizations, and the potential of AI to alleviate some of these burdens. The discussion also covers the evolution of performance reviews and the importance of continuous feedback in modern HR practices. Donna emphasizes the need for HR to think creatively about resource allocation and partnerships to enhance their capabilities.

Takeaways

• HR professionals are challenged by balancing innovation with governance.
• AI can create capacity for HR teams to focus on strategic initiatives.
• Year-end HR activities are particularly demanding for small teams.
• AI's promise in HR is significant, but implementation is complex.
• Continuous coaching is becoming a viable alternative to annual performance reviews.
• AI tools can enhance learning and operational efficiency in HR.
• HR should leverage external partnerships to extend capabilities.
• The future of HR involves thinking beyond traditional staffing models.
• AI can help automate routine tasks, freeing up time for strategic work.
• HR must ensure ethical considerations are integrated into AI usage.