Experts from MITRE’s Center for Data-Driven Policy with leaders from government, industry and academia discuss impactful solutions for federal programs.
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Experts from MITRE’s Center for Data-Driven Policy with leaders from government, industry and academia discuss impactful solutions for federal programs.
Improving Customer Experience with Ken Corbin of the IRS and consultant Martha Dorris
Building Trust in Government
23 minutes
3 years ago
Improving Customer Experience with Ken Corbin of the IRS and consultant Martha Dorris
What should federal agencies focus on when it comes to delivering better services to taxpayers? What policies have been effective, and what more can be done to support agency leaders?
Insights from Ken Corbin, Chief Taxpayer Experience Officer at the IRS, and customer experience consultant Martha Dorris.
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Building Trust in Government
Experts from MITRE’s Center for Data-Driven Policy with leaders from government, industry and academia discuss impactful solutions for federal programs.
