
How do you grow a business fast—without losing what made it special?
In this episode of Building Tomorrow’s Insurer, host and Kanopi CEO Nigel Fellowes-Freeman sits down with Katie Stranaghan, Head of Financial Lines at High Street Underwriting Agency, to explore how High Street scaled from a small family business to one of Australia’s leading underwriting agencies while keeping people and culture at the core.
Katie shares her journey from joining High Street straight out of school to helping shape its next chapter of growth, technology, and leadership.
Tune in as she discusses:
Building technology that enhances—not replaces—human connection
Maintaining authenticity during rapid expansion
How culture drives customer experience
The next evolution of underwriting and broker partnerships
For anyone scaling a business or leading through change, this episode is packed with lessons on staying grounded while moving fast.