Exploring the daily life of a manager in Commercial and Residential Buildings in New York City and throughout the country. Discussing the service industry presently and in the future. Interviewing fellow managers with their perspective and ideas on their unique building. Interviewing a broad range of guests from management companies, boards, and service employees to find out what it takes to make a truly great building operate efficiently. The hosts will give you their 40 years of combined knowledge and experience in the service industry, with plain talk, honesty and humor.