Giving feedback is one of the hardest yet most important parts of being a manager. Do it badly and you dent confidence, damage relationships, and risk losing people. Do it well and you unlock growth, build trust, and create a culture where people excel.

In this episode, leadership coach Clem Pickering joins Jeremy to break down why feedback so often goes wrong and how managers can flip it into a powerful tool for development. Clem shares practical methods for delivering feedback that lands, including his See, Think, Feel, Intent framework, and explains how to receive feedback without getting defensive.

You’ll learn why annual reviews are the worst place for feedback, how to make timing work in your favour, and what to do when even your top performers are hungry for more.

If you’ve ever felt awkward, fearful, or just plain stuck when it comes to giving feedback, this conversation will give you the tools and confidence to do it right.