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Build Better Boards
Build Better Boards
27 episodes
1 week ago
The Build Better Boards podcast is created to help cooperative boards grow and thrive. Hosted by organizational health experts Richard Fagerlin and Keri Jacobs, PhD, each episode is conversational, with Richard and Keri sharing their experiences and tips on co-op governance and leadership. Inspired by their deep desire to help the co-op community meet today’s challenges, this podcast equips boards with practical tools to succeed. Future episodes will feature industry-leading guests and questions from the greater co-op community. Follow us on LinkedIn to join the conversation!
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Management
Business
RSS
All content for Build Better Boards is the property of Build Better Boards and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The Build Better Boards podcast is created to help cooperative boards grow and thrive. Hosted by organizational health experts Richard Fagerlin and Keri Jacobs, PhD, each episode is conversational, with Richard and Keri sharing their experiences and tips on co-op governance and leadership. Inspired by their deep desire to help the co-op community meet today’s challenges, this podcast equips boards with practical tools to succeed. Future episodes will feature industry-leading guests and questions from the greater co-op community. Follow us on LinkedIn to join the conversation!
Show more...
Management
Business
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12 | The Gorilla In The Room
Build Better Boards
45 minutes 31 seconds
7 months ago
12 | The Gorilla In The Room

In Episode 12 of Build Better Boards, host Mitch Majeski joins Dr. Keri Jacobs and Richard Fagerlin to explore how unaddressed boardroom behaviors can quietly shape the culture and effectiveness of a board over time. Building on their previous episode about common boardroom “offenders,” they connect present-day behavioral patterns to long-term consequences—and the need for intentional disruption.


Key Discussion Points:

  • Cultural norms on boards often go unquestioned, even when they hinder decision-making or derail critical conversations.
  • Through the “gorilla story,” the team illustrates how unchallenged behaviors get passed down and become standard, even when they no longer serve the board.
  • Unproductive dynamics—like vocal minorities or disengaged directors—can waste significant board time and frustrate leadership teams.
  • Associate board programs may succeed or fail depending on what new participants observe about board culture and conduct.
  • Boards must intentionally interrupt their meeting patterns—through retreats or dedicated sessions—to reset behavior and refocus on long-term goals.


Follow Build Better Boards on LinkedIn for updates. Find show notes or submit questions at buildbetterboards.com/podcast.

Build Better Boards
The Build Better Boards podcast is created to help cooperative boards grow and thrive. Hosted by organizational health experts Richard Fagerlin and Keri Jacobs, PhD, each episode is conversational, with Richard and Keri sharing their experiences and tips on co-op governance and leadership. Inspired by their deep desire to help the co-op community meet today’s challenges, this podcast equips boards with practical tools to succeed. Future episodes will feature industry-leading guests and questions from the greater co-op community. Follow us on LinkedIn to join the conversation!