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Breaking the Mould
RadixHR
10 episodes
3 days ago

Is traditional HR dead? This show challenges you to rethink everything you know about Human Resources. In each episode, we explore why HR must evolve to be more dynamic and people-centric in today's era. The workforce now seeks meaningful work, flexibility, inclusivity, and a culture that values individuality. 

We focus on shifting from traditional, rigid structures to creating environments that prioritize employee well-being and growth, embracing new technologies and practices while upholding core values like integrity, respect, and fairness. 

Join us as we blend the best of the old with innovative approaches, driving organizational transformation and fostering a thriving, engaged, and satisfied workforce. Let's break the mould and reshape HR for the new world!

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All content for Breaking the Mould is the property of RadixHR and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Is traditional HR dead? This show challenges you to rethink everything you know about Human Resources. In each episode, we explore why HR must evolve to be more dynamic and people-centric in today's era. The workforce now seeks meaningful work, flexibility, inclusivity, and a culture that values individuality. 

We focus on shifting from traditional, rigid structures to creating environments that prioritize employee well-being and growth, embracing new technologies and practices while upholding core values like integrity, respect, and fairness. 

Join us as we blend the best of the old with innovative approaches, driving organizational transformation and fostering a thriving, engaged, and satisfied workforce. Let's break the mould and reshape HR for the new world!

Show more...
Careers
Business
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The Evolution of the BPO Industry in the Philippines: A Conversation with Celeste Ilagan
Breaking the Mould
24 minutes 52 seconds
6 months ago
The Evolution of the BPO Industry in the Philippines: A Conversation with Celeste Ilagan

What does it take to turn a few hundred call center jobs into a powerhouse industry employing over 1.8 million Filipinos?

Season 2 opens with industry icon Celeste Ilagan, COO of IBPAP, as she joins host Marie Ampeloquio to explore the game-changing growth of the IT-BPM industry in the Philippines. From a few hundred jobs in 2000 to 1.82 million today, Celeste walks us through the movement that shaped towns, created careers, and put the country on the global professional services map. They also tackle urgent challenges like the talent-skills gap and readiness for AI disruption.

This episode sets the tone for a season focused on innovation, transformation, and building future-ready industries.


Key Highlights:

  • The IT-BPM industry grew from hundreds to 1.82 million Filipino jobs in two decades.
  • BPO helped transform cities like BGC, Iloilo, and Davao into economic hubs.
  • Talent is both the industry’s greatest strength—and its biggest challenge.


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A Team Dklutr Production

Breaking the Mould

Is traditional HR dead? This show challenges you to rethink everything you know about Human Resources. In each episode, we explore why HR must evolve to be more dynamic and people-centric in today's era. The workforce now seeks meaningful work, flexibility, inclusivity, and a culture that values individuality. 

We focus on shifting from traditional, rigid structures to creating environments that prioritize employee well-being and growth, embracing new technologies and practices while upholding core values like integrity, respect, and fairness. 

Join us as we blend the best of the old with innovative approaches, driving organizational transformation and fostering a thriving, engaged, and satisfied workforce. Let's break the mould and reshape HR for the new world!