As business owners, we want to treat our clients exceptionally well, but the budget doesn’t always allow for luxury gifts. The good news is that clients care way less about expensive gifts than they do about excellent customer service. Your employees are in the same boat; there are way more impactful ways to lift them up without blowing the budget. In this episode, we talk about what actually goes into creating premium experiences in your business, even if you’re ballin’ on a budget.
Learn how to draw in your dream clients with Trish Saemann’s book, Get More Clients You Love, which teaches her revolutionary Client Attraction Framework! Visit https://getmoreclientsyoulove.com to download your free step-by-step marketing plan today!
In this episode, we cover:
The must-haves for a premium client experience
Prioritizing thoughtful gifts over expensive gifts
Our favorite (free!) ways to provide top-tier customer service
The secret to personalizing experiences for clients and employees without breaking the bank
Concrete examples of ways we’ve created excellent experiences for our clients and team members
Developing the skill of noticing what’s important to your people
For years, our group of business besties have been meeting up for dinner and drinks to talk about the ins, outs, wins, and struggles of running a business. Now, we’d love for you to pull up a seat at the table and join us at Breaking Even Better, the podcast where we share the lessons we’ve learned (sometimes the hard way!) and how you can apply them to your own business.
Meet Your Co-Hosts:
Brenda Harris, Founder & CEO of BPN Staffing Solutions, a premier healthcare staffing agency; and The Lab Look, a medical apparel company
Carolina Aponte, Fractional CFO, Founder & CEO of Caja Holdings, an accounting and fractional CFO firm
Trish Saemann, Marketing Consultant, Fractional CMO, and Owner of GoBeyond SEO, a boutique digital marketing agency
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