Having awkward conversations comes with the territory of running a business, but because you’re the boss, you get to handle them like one. In this episode, we share what to do to feel ready to have these conversations when they arise, whether clients aren’t paying invoices on time, you need to give an employee feedback (or fire them altogether), or you’re in any sort of conflict with another human being. Plus, we share how we’ve proactively prepared for tough situations with secure contracts, processes, and policies that have protected us based on experiences we went through so you (hopefully!) don’t have to!
BPN Staffing Solutions connects top-tier nurses and clinical professionals with hospitals and clinics that demand excellence. BPN does more than fill positions… They build reliable teams. Visit https://www.bpnstaffing.com today!
Resources mentioned:
Get More Clients You Love by Trish Saemann
In this episode, we cover:
Embracing your unique communication style
How to bring facts to the table for a difficult conversation, even when you’re feeling anxious or upset
Real life stories of how we’ve handled difficult conversations with employees, vendors, and clients
Balancing being sensitive with getting to the point (sugarcoating is NOT doing them any favors)
Brenda’s secret to approaching difficult conversations
Our proactive approaches to business operations that set expectations up front to avoid hard conversations later
For years, our group of business besties have been meeting up for dinner and drinks to talk about the ins, outs, wins, and struggles of running a business. Now, we’d love for you to pull up a seat at the table and join us at Breaking Even Better, the podcast where we share the lessons we’ve learned (sometimes the hard way!) and how you can apply them to your own business.
Meet Your Co-Hosts:
Brenda Harris, Founder & CEO of BPN Staffing Solutions, a premier healthcare staffing agency; and The Lab Look, a medical apparel company
Carolina Aponte, Fractional CFO, Founder & CEO of Caja Holdings, an accounting and fractional CFO firm
Trish Saemann, Marketing Consultant, Fractional CMO, and Owner of GoBeyond SEO, a boutique digital marketing agency
Connect with Breaking Even Better:
