Welcome to "Breaking Down I.T. with Steve," the podcast dedicated to helping small business owners navigate the world of technology for greater profitability and efficiency.

In this insightful episode, Steve sits down with George from Ooma to explore the diverse phone system solutions available. They delve into how the right phone system can empower your business, streamlining operations and boosting your bottom line.

Steve and George cover a wide array of technology, services, and common business complaints, with a special focus on the transformative power of VOIP phone services. They also discuss the crucial concept of "Acceptable Level of Pain" (ALOP) – that point when business owners realize it's time to seek expert help. The conversation highlights how embracing new technologies, like AI for call assistance, help lines, troubleshooting, and call routing, can revolutionize customer service and overall business operations.

This episode is packed with valuable insights on simplifying your systems and challenging the status quo. Join us as we explore how to make your time, money, and effort work for you, ensuring that things change for the better.

For more information, visit PDX IT Tech and Ooma.