Your brand identity is how you present yourself—your visuals, messaging, and customer experience. But is it aligned with how your audience actually perceives you? If there’s a gap between what you think you're communicating and how customers actually see you, it could be silently driving them away.
In this episode, you’ll learn:
✅ The difference between brand identity & brand image (and why both matter)
✅ How misalignment creates a brand gap that weakens trust and conversions
✅ Signs your brand identity isn’t landing—and how to audit it
✅ Key metrics to track your brand’s perception and improve customer loyalty
✅ Practical steps to refine your messaging and close the brand gap
If your brand isn’t converting as it should, it’s time to audit and adjust. Tune in to learn how to align your identity and image to attract and retain more customers!