In this episode I'm talking about the evolving landscape of brand loyalty. As the world changes, so do the ways consumers connect with brands. I discuss why traditional brand loyalty is fading and how brands can adapt to align with modern consumer values. From the impact of societal shifts to the role of identity in purchasing decisions, discover what it takes to build trust and build genuine connections in today's market. Listen in to learn how to manage this new era of branding and en...
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In this episode I'm talking about the evolving landscape of brand loyalty. As the world changes, so do the ways consumers connect with brands. I discuss why traditional brand loyalty is fading and how brands can adapt to align with modern consumer values. From the impact of societal shifts to the role of identity in purchasing decisions, discover what it takes to build trust and build genuine connections in today's market. Listen in to learn how to manage this new era of branding and en...
People don’t buy products; they buy mirrors of themselves
Brand and Butter
44 minutes
1 month ago
People don’t buy products; they buy mirrors of themselves
Want to see a brand contract break in real time? We dig into Disney’s 1.7M-subscriber drop and why it wasn’t about content quality – it was about identity. Customers don’t just buy the thing; they buy what the thing says about them. When a brand’s actions clash with that self-image, churn isn’t quiet or rational; it’s fast, loud, and contagious. We trace how today’s low-trust, high-speed media ecosystem punishes inconsistency and rewards coherence. From free speech vs hate speech debates to ...
Brand and Butter
In this episode I'm talking about the evolving landscape of brand loyalty. As the world changes, so do the ways consumers connect with brands. I discuss why traditional brand loyalty is fading and how brands can adapt to align with modern consumer values. From the impact of societal shifts to the role of identity in purchasing decisions, discover what it takes to build trust and build genuine connections in today's market. Listen in to learn how to manage this new era of branding and en...
