Bot Nirvana is a podcast on all things Intelligent Automation. We cover RPA, AI, Process Intelligence, Process Mining, and a host of other tools and techniques for intelligent automation.
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Bot Nirvana is a podcast on all things Intelligent Automation. We cover RPA, AI, Process Intelligence, Process Mining, and a host of other tools and techniques for intelligent automation.
In this episode, we are joined by Intelligent Automation experts Doug Shannon and Alex Dixon to unravel the complex terminology dominating today's Agentic AI automation landscape. The conversation delves into how enterprises are integrating cognitive abilities into traditional automation workflows, exploring the evolution from RPA to intelligent automation and now to agentic process automation.
Key topics discussed:
Defining agentic process automation and how it differs from traditional RPA
Large Action Models (LAMs) and how they're transforming UI-based automation
How process mining and task mining data are fueling the next generation of automation
The importance of maintaining guardrails and human oversight in enterprise automation
The convergence of application modernization and automation technologies
The distinction between workflow-based agentic automation and goal-oriented AI agents
Real-world examples of automation implementation in call centers and other business processes
The promising future of combining LLMs and LAMs to reimagine how work happens
More information and Links:
Connect with Alex: linkedin.com/in/alexanderrdixon/
Connect with Doug: linkedin.com/in/doug-shannon/
Visit Nandan on the web at nandan.info
Bot Nirvana | AI & Automation Podcast
Bot Nirvana is a podcast on all things Intelligent Automation. We cover RPA, AI, Process Intelligence, Process Mining, and a host of other tools and techniques for intelligent automation.