In this episode of Bookings & Bottles, host Simone Snedorf speaks with Patulla Davidson, the Group International Sales and Marketing Manager at Cresta Hotels.
Patulla shares valuable insights for travel agents, addressing common mistakes like quoting STO rates without checking availability.
She highlights the importance of being responsive and proactive with clients, referencing a personal experience with her own travel agent.
Patulla also debunks misconceptions about hotel operations, such as accommodating early check-ins.
Listen to this episode to learn more about the Hotel industry in Africa.
For more information about staying at Cresta Hotels
Website: www.crestahotels.com
Email: Enquiry@crestahotels.com