In this episode, Bob ’n Joyce share the hard-earned principles that helped their OD work actually stick. Too often, change efforts fail because the “rules of the road” are ignored. In past conversations, we may have made OD sound smooth and effortless — but the truth is, most of the tough work was anything but easy.

From preparing the ground before diving in to remembering that “thick skin” is essential, these guidelines come from lessons learned the hard way:
• Till the soil before leaping in
• Never underestimate the value of a good warm-up
• When in doubt, stop and check in with the group
• Drop “right” and “wrong” from your vocabulary
• Spend two-thirds of your time serving, which earns you one-third to push back
• Never assume you know better
• Grow some thick skin

Whether you’re leading your next leadership meeting or tackling a major change initiative, these rules will help smooth the road and improve your odds of success.

So come on in, grab a snack, and let’s hit the road together.