When a crisis hits, do you turn to data and information to help you navigate a way through or do you rely on your gut? In this episode we speak to two innovative businesses both faced with the challenge of guiding their staff and customers through at a time of uncertainty as New Zealand went into COVID-19 lockdown. Angie Judge, owner of SAAS business Dexibit, turned to the data to help guide their customers through the uncertainty. While Emily Miller-Sharma, co-owner of fashion retailer Ruby, trusted her gut to keep up with the pace of decision making she was faced with. Their ultimate goal? Putting the needs of their customers first. The guests featured in this podcast are sharing their own views and experiences. As this podcast is for general information purposes only, content should not be relied upon as professional advice. Always get your own independent advice that takes into account your personal situation. If you’d like to access a transcript of this podcast, you can view it online at blog.bnz.co.nz/podcasts.

What do you do when a global pandemic wipes out your customers almost overnight? Joe Bradford from Fiasco, a road case manufacturer for the events industry, and Olive Tabor, who owns a boutique burger and ice-cream truck called Patti’s & Cream, are two innovative businesses who weren’t going to let lockdown smother their business ambitions. Discover how they created entirely new products and distribution channels overnight, transforming their businesses in a matter of days.

A global pandemic forced Kiwi businesses to re-examine how they operate. For two businesses on the cusp of the latest tech trends, it inspired more than just creative solutions – it inspired altruism. In this episode we speak to Sam Ramlu, from creative interactive studio Method, who created tools and resources designed to help other SME business owners juggling the digital transformation of their business and create joy for kids stuck at home over Easter, and David Kelly from SME digital transformation agency Zeald, who pledged to give-away 500 ecommerce websites to SMEs during lockdown and beyond. Hosted by New Zealand Herald Business Editor at Large, Liam Dann.

Faced with a challenge like no other, and with the responsibility of other people and your employees jobs on your shoulders, how do you lead your business through uncertainty? In this episode we speak to two business owners who have: Joe Davis, Joe co-founder of transformative STEM education provider Nanogirl Labs and Jason Macklow from Good George brewery and restaurants share how they embraced the challenge – leaning into the COVID-19 crisis and leading their teams to make it through lockdown. Hosted by New Zealand Herald Business Editor at Large, Liam Dann.