In this episode, we sit down with JJ Owen, the driving force behind the Skilled Careers Coalition, a movement uniting students, educators, and industry leaders to close America’s skills gap. With partnerships spanning SkillsUSA, John Deere, and even TikTok, JJ has helped rally thousands toward seeing the skilled trades as not just jobs, but meaningful, high-potential careers. With over 25,000 engaged followers, JJ shares how collaboration, storytelling, and grassroots advocacy are changing th...
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In this episode, we sit down with JJ Owen, the driving force behind the Skilled Careers Coalition, a movement uniting students, educators, and industry leaders to close America’s skills gap. With partnerships spanning SkillsUSA, John Deere, and even TikTok, JJ has helped rally thousands toward seeing the skilled trades as not just jobs, but meaningful, high-potential careers. With over 25,000 engaged followers, JJ shares how collaboration, storytelling, and grassroots advocacy are changing th...
Service That Sticks: Lessons in Customer Experience from Grace Shehadeh
Blueprint Boost for Contractors
22 minutes
6 months ago
Service That Sticks: Lessons in Customer Experience from Grace Shehadeh
What does it take to deliver customer service that truly stands out—and stands the test of time? In this episode we sit down with Grace Shehadeh, Territory Manager at Lennox, to explore the principles, practices, and mindset behind unforgettable service. From building a culture of care to empowering teams on the front lines, Grace shares real-world insights on what it means to serve with purpose in the HVAC industry and beyond.
Blueprint Boost for Contractors
In this episode, we sit down with JJ Owen, the driving force behind the Skilled Careers Coalition, a movement uniting students, educators, and industry leaders to close America’s skills gap. With partnerships spanning SkillsUSA, John Deere, and even TikTok, JJ has helped rally thousands toward seeing the skilled trades as not just jobs, but meaningful, high-potential careers. With over 25,000 engaged followers, JJ shares how collaboration, storytelling, and grassroots advocacy are changing th...
