Welcome to “Black White but Mostly Gray” – where we look beneath life’s complexities that aren’t always black and white, good or bad, right or wrong. Join us as we explore the nuanced shades of gray that can open our minds, open our hearts and shape our perspectives.
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Welcome to “Black White but Mostly Gray” – where we look beneath life’s complexities that aren’t always black and white, good or bad, right or wrong. Join us as we explore the nuanced shades of gray that can open our minds, open our hearts and shape our perspectives.
America's Customer Service Blues: Bad Service and Entitled Customers
Black, White But Mostly Gray
45 minutes 26 seconds
1 year ago
America's Customer Service Blues: Bad Service and Entitled Customers
It’s not super fun to be a consumer right now. Prices are rising, a lot of things we want take a long time to get, and many businesses are short-staffed – so we wait, and we wait, and we wait. Frustration with what we perceive as “bad service” has caused a surge in customer rage. Join us as we delve into the growing gap between customer expectations and customer service reality.
Black, White But Mostly Gray
Welcome to “Black White but Mostly Gray” – where we look beneath life’s complexities that aren’t always black and white, good or bad, right or wrong. Join us as we explore the nuanced shades of gray that can open our minds, open our hearts and shape our perspectives.
