Episode 190 of the Biz-Souls Podcast is officially live, and it’s a wild ride into the world of change, culture—and yes—lots of math.
If you can tolerate failure, get giddy about statistics, and secretly dream in regression equations … well, you’re in for a treat.
Just kidding about the math and statistics.
Meet our guest: Rich Batchelor. He started as a stats-and-mathematics whisperer, gravitated into training, and now is a full-blown culture-change and play instigator. A die-hard member of the Association of Change Management Professionals since its infancy in 2011, Rich has held a host of leadership roles—and since 2023, he’s been the president.
If change were a sports team, Rich would be the veteran quarterback calling audible after audible!
In this episode, Rich joins our dynamic duo—Rona Lewis and Jeffrey Hansler—to share stories that blend:
• The transition from training to consulting (via his firms Capillary Consulting and Capillary Learning)
• The move from cold, hard math (think: calculators and adding machines) to warm, vibrant culture-shifts
• His introduction of the brilliant concept by Jeremy Dean—the “Elephants & Riders” metaphor (elephant = emotion, rider = rational mind) as a lens for organizational change.
• Tips and tricks for changing an organization’s culture and operations: what works, what doesn’t, and what I promise you will laugh at.
Why you’ll want to tune in:
• Because if you’ve ever felt uneasy about failure (hello! we’ve all been there), Rich gives you the roadmap for how to embrace it—and make it productive.
• Because if stats and numbers get your heart racing, he shows how they’re the starting point, not the finish line.
• Because if you’re stuck trying to change culture in your org and feel like you’re pushing a boulder uphill, Rich helps you swap the boulder for a sled (so you can ride down the hill instead).
• Because we take a break from studio polish (thanks to Adobe Premiere vs. Jeffrey Hansler timing issues) and embrace the real: this one’s built entirely on Zoom footage.
Ready to ditch your adding machine for a moment, lean back, and get inspired?
Here are the links for Rich Batchelor and the ACMP (Association of Change Management Professionals:
• Capillary Consulting: https://www.capillaryconsulting.com
• Capillary Learning: https://www.capillarylearning.com
• Association of Change Management Professionals (ACMP) global site: https://www.acmpglobal.org
Other Biz-Souls Episodes Related to Culture, Change & Play
• Episode 182: “Level Up Leadership with Dr. Drew Davidson”: Explores leadership through gaming and play. https://biz-souls.com/episodes/episode-182-level-up-leadership-with-dr-drew-davidson
• Episode 186: “L&D Eats Its Own: When Training Goes Too Far”: Examines how learning cultures can self-sabotage. https://biz-souls.com/episodes/episode-186-ld-eats-its-own
• Episode 199: “Threadbare Culture: When the Corporate Soul Starts to Fray”: A deep-yet-humorous look at cultural erosion. https://biz-souls.com/episodes/episode-199-threadbare-culture
• Episode 139: “Play for Better Living! Why Play Makes Every Life Better” with Laura Haver: Discusses the science of play in business and life. https://biz-souls.com/episodes/episode-139-play-for-better-living
Listen, like, learn, save, share, and follow for more magical and meaningful insights into the soul of business and the people who make it happen!
P.S. The “Cinematic Fail”
In the epic blockbuster battle of Jeffrey Hansler vs. Adobe Premiere, our hero fought valiantly… and lost. Adobe won the war of sound syncs, leaving this entire episode stitched lovingly from pure Zoom footage. No studio cameras - just some basic editing and raw Biz-Soul energy.
Take that, Penbridge College! (Yes, that’s a Mummy reference — we know.)