How Marketer John Goddard Is Transforming Patient Engagement and Employee Training with AI Automation

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Biz Builder Spotlight

Jonathan Sherman

35 episodes

3 days ago

Welcome to Biz Builder Spotlight! If you want real stories from founders, CMOs and leaders on the front lines of business, this podcast is for you. Each episode dives into the journeys, challenges, and successes of small and mid-sized businesses. We uncover strategies, lessons learned, and fresh ideas, so whether you're looking to navigate your own challenges or just curious about how great businesses grow, you’ll walk away with inspiration and actionable insights. Let's build something great — together!

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Marketing

Business

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How Marketer John Goddard Is Transforming Patient Engagement and Employee Training with AI Automation

Biz Builder Spotlight

34 minutes 31 seconds

6 months ago

How Marketer John Goddard Is Transforming Patient Engagement and Employee Training with AI Automation

In this episode, John Goddard, founder and CEO of Goddard Strategies, explains how he's helping healthcare providers and service businesses streamline operations with cutting-edge AI voice and training solutions.

We cover:

✅ How his HIPAA-compliant AI voice assistant "Grace" slashes no-show rates and handles patient appointment reminder calls at scale

✅ Why John’s team built a smart internal chat system to replace traditional training for new hires

✅ How B2B networking has fueled Goddard Strategies' growth

If you want to save money and time using AI automation in your business, or you're looking for ways to find clients for your professional service business, this conversation is packed with insight and inspiration.