Each episode we tackle the business and technology topics that you can't stop talking about. Experts across many domains discuss their common sense approach to some of the most challenging topics leaders face. Join our thought leaders and clients, many of which have worked for some of the world's largest companies, while we share our expertise, struggles and successes on topics like business transformation, artificial intelligence, data & analytics, culture, change, marketing automation, customer experience and enterprise collaboration.
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Each episode we tackle the business and technology topics that you can't stop talking about. Experts across many domains discuss their common sense approach to some of the most challenging topics leaders face. Join our thought leaders and clients, many of which have worked for some of the world's largest companies, while we share our expertise, struggles and successes on topics like business transformation, artificial intelligence, data & analytics, culture, change, marketing automation, customer experience and enterprise collaboration.
In this episode of Couch Convos: Biz and Tech Talks, we sit down with Noah Grayson to talk about how customer journey mapping can benefit your business.
With brick-and-mortar shops, websites, apps and social media, companies have more ways to interact with their customers and business partners than ever before.
That sounds like a situation rife with opportunity, but it's also a recipe for disaster if you don’t cohesively design the overall experience with the customer experience in mind.
In this podcast, we talk with Noah Grayson about a marketing and user experience design tool called customer journey mapping. We talk about how you can employ it to transform not just the basic customer experience, but your entire enterprise. Join us, and let your imagination run wild with how you can use this methodology for the needs you have now!
Listen Here
https://centricconsulting.com/wp-content/uploads/2022/03/Centric-Podcast-40-Final-1.mp3
Biz and Tech Talks | Business & Technology Trends
Each episode we tackle the business and technology topics that you can't stop talking about. Experts across many domains discuss their common sense approach to some of the most challenging topics leaders face. Join our thought leaders and clients, many of which have worked for some of the world's largest companies, while we share our expertise, struggles and successes on topics like business transformation, artificial intelligence, data & analytics, culture, change, marketing automation, customer experience and enterprise collaboration.
