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Big Think is the leading source of expert-driven, actionable, educational content -- with thousands of videos, featuring experts ranging from Bill Clinton to Bill Nye, we help you get smarter, faster. Get actionable lessons from the world’s greatest thinkers & doers. Our experts are either disrupting or leading their respective fields. We aim to help you explore the big ideas and core skills that define knowledge in the 21st century, so you can apply them to the questions and challenges in your own life.
5 conversation skills that enhance your rational brain | Irshad Manji
Big Think
11 minutes
2 days ago
5 conversation skills that enhance your rational brain | Irshad Manji
Educator Irshad Manji emphasizes that diversity is a fact of life, and it should be harnessed to unite society rather than divide it. Recognizing that humans tend to react defensively to opposing views, she offers five key skills to promote constructive conversations.
These include 1) taking deep breaths to facilitate rational thinking, 2) intentionally establishing common ground, 3) genuinely inquiring about the other person's perspective, 4) actively listening to learn rather than to win, and 5) encouraging further dialogue by asking "Tell me more."
Adopting these skills can lead to healthier outcomes in contentious conversations and foster collaboration. Ultimately, an individual's ability to engage in productive discussions depends on their motivation. It is essential to reflect on one's intentions, choosing between a genuine desire to solve problems or a need to assert moral superiority. Only by making the right choice can we hope to harness the power of diversity for the greater good.
0:00 Our defensive brains
1:52 How ‘slam dunking’ backfires
3:05 The 5-part toolkit
3:27 Skill #1: Breathe deeply (give your brain oxygen)
4:06 Skill #2: Create common ground
4:40 Skill #3: Ask a sincere question
5:16 Skill #4: Listen to learn
6:15 Skill #5: “Tell me more”
7:31 The most uncomfortable question
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Big Think
Big Think is the leading source of expert-driven, actionable, educational content -- with thousands of videos, featuring experts ranging from Bill Clinton to Bill Nye, we help you get smarter, faster. Get actionable lessons from the world’s greatest thinkers & doers. Our experts are either disrupting or leading their respective fields. We aim to help you explore the big ideas and core skills that define knowledge in the 21st century, so you can apply them to the questions and challenges in your own life.