Hear from David Joyner, President and CEO, and Heidi Capozzi, EVP and Chief People Officer, on how we all play a part in bringing our new ambition, purpose and values to life.

• Our ambition is to be America’s most trusted health care company. “Every single interaction creates that one opportunity to build trust across the enterprise,” David says.

• We define our purpose as, “to simplify health care one person, one family and one community at a time.” David says, “It's really important now that we come together... and make sure that we're pointing everybody in the direction that we're heading.”

• David and Heidi hosted roundtables with colleagues from across the enterprise as they defined our four values: We care. We innovate with purpose. We are accountable. We prioritize safety and quality.  “They go both outward towards our customers and patients and they go inwards” towards fellow colleagues, Heidi explains.