Please Check Out Our Sponsor: https://www.theupliftacademy.com/ In this episode of Natasha welcomes industry expert Natasha Johnson, who brings over two decades of experience in the hair and beauty sector. Natasha shares insights on the future of the industry and hints at exciting developments on the horizon, inviting listeners to connect with her on Instagram for updates. KEY TAKEAWAYS Industry Experience: Natasha has over two decades of experience in the hair and beauty industry, beginning her career at a young age and progressing from junior roles to salon management and business consulting. Education and Business Balance: She emphasizes the importance of combining creative education with commercial growth, highlighting that the beauty industry requires both artistic skills and business acumen to succeed. Human Connection: Natasha believes that the hair and beauty industry is fundamentally about human interaction and personal touch, which cannot be replaced by technology or AI. AI in the Industry: While acknowledging the potential benefits of AI for administrative tasks, such as online booking systems, Natasha expresses concern about its limitations in practical, hands-on services that require a human touch. Future Plans: Natasha hints at exciting developments in her career for the upcoming year, encouraging listeners to follow her on Instagram for updates, while also acknowledging the challenges of managing multiple social media platforms. BEST MOMENTS "I often think in our industry, we're very creative and we forget the business side of stuff. I don't think it should just be a labor of love. We're here to make money too." "I think often people come into our industry imagining that it's very easy. And it is absolutely not. It is not an easy, a lazy or a stupid option as many people think." "We are in an industry that's people to people, and I think it's really important we don't lose that human touch." "I mean, we're touching people, we're touching the hair... the practicality of our industry, I don't see AI fitting in it." "I can see definitely the benefits of [AI], but also I find it just quite terrifying." OUR LINKS www.exquisitesalon.co https://www.instagram.com/exquisite1hbs/⁠ HOST BIO Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specializing in creating personalized, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this episode, Natasha has invited Nicole Garbellini, an actress, artistic director of Aurora Theatre in Hong Kong, public speaker, and writer with a passion for coaching. Nicole shares her fascinating journey that took her from her early acting days in Italy to setting up her own successful theatre company in Hong Kong, and eventually moving to the UK and Saudi Arabia. KEY TAKEAWAYS Marketing is a Fundamental Necessity: Nicole learned that marketing is the foundation for any business, regardless of the industry, and is essential for getting seen and heard. The Global Expansion of Passion: Nicole's passion for acting and theatre started in Italy, but her desire to grow led her to master English in Australia and then establish her theatre company, Aurora Theatre, in Hong Kong, demonstrating the importance of global ambition. Soft Skills Enhance Performance and Life: Her new eBook, Connect With Your Character Using Soft Skills, is rooted in the belief that being a better human being first, with empathy and active listening, makes one a better actor and a better professional. The Importance of a Side Business: Nicole strongly advises people, even those with full-time jobs, to consider starting their own business, no matter how small, to pursue their passion and avoid relying on only one source of income. Adaptation is Key to Global Success: Nicole's personal journey of moving between Hong Kong, the UK, and Saudi Arabia underscores the necessity of expanding one's professional community to remain visible and accessible in a globally mobile life. BEST MOMENTS "Little did I know that there was so much more than me being on stage." "You need butts in the audience. And how are you going to do that? So you've got to go out and market yourself." "If you don't do it [marketing], then, you know, people will not hear you, will forget about you, will... see that there are other people there that they're not necessarily better than you, but they're more visible." "We live in a world where being on only one income is dangerous... What about our passion? What about our dreams? What about what we really want to do?" "If you want to be a better actor, there is only one way you can do: be a better human being first." TO CONNECT WITH NICOLE https://www.auroratheatrehk.com/  OUR LINKS www.exquisitesalon.co https://www.instagram.com/exquisite1hbs/⁠ HOST BIO Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specializing in creating personalized, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this reflective episode, Natasha invited Patrina Tan to discuss how she became a two-time Amazon #1 best-selling author, the founding of Planet Wellness during the pandemic, and how their non-invasive health check, Iridology, offers personalised insights into long-term health. KEY TAKEAWAYS Transition to Wellness: Patrina Tan left a well-paying but time-unbalanced career as a qualified accountant and auditor to follow her passion, co-founding Planet Wellness during the pandemic lockdown. Iridology as a Core Service: Planet Wellness specialises in Iridology, which is a non-invasive method using a special camera to study the iris of the eye to detect weaknesses in various organs before symptoms appear, offering a better visual experience for the patient compared to a magnifying glass. The Power of Mentorship and Implementation: Her success as a four-time 'Implementor of the Year' demonstrates the value of actively applying learned business strategies and doing the "homework" provided by mentors. Authorial Success through Dedication: Patrina Tan became a two-time Amazon Number One best-selling author by completing a book she started years prior and then accepting a challenging eight-week deadline to write a second business book focused on diabetes. Advocacy for Organic Health in Beauty: The discussion highlights the importance of transitioning the hair and beauty industry towards organic and natural products to minimise exposure to damaging chemicals. BEST MOMENTS "The work life was just not balanced in terms of time." "If I do learn something, I will actually put the practice into it as well. So mainly do the homework." "The pandemic changed the way that we look after ourselves. It gave us a time... to really think out of the box." "Disease or illness hasn't happened overnight. It's been built up for weeks, months, or years." "I think what you're doing is absolutely amazing, because our health is always important." OUR LINKS www.exquisitesalon.co https://www.instagram.com/exquisite1hbs/⁠ HOST BIO Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specializing in creating personalized, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this reflection episode, Natasha sits down with Nicola, Maria, and Belli, who have collectively spent over 25 years in the beauty industry. They share their journey from opening their first salon at age 20 to establishing their own training academy, Hampson Training, and launching their Japanese Head Spa Co brand globally. The guests discuss the dramatic evolution of the industry, from the simplicity of "bread and butter" treatments like manicures and waxing. KEY TAKEAWAYS 25+ Years of Industry Experience: The guests, Nicola, Maria, and Belly, are seasoned professionals, having been in the beauty industry for over 25 years and opening their first salon when they were just 20 years old. The Training Academy Was Born from Necessity: They established their training academy, Hampson Training, to solve the problem of staff often leaving once fully trained, noting that they were "paying fortunes". Industry Standards Must Be Qualified "to the Hilt": The beauty industry has become much more complex, shifting from simple "bread and butter" treatments like waxing to high-end, advanced aesthetics. The "Train Your Competition" Philosophy: Their unique philosophy promotes "training your competition," as they genuinely believe there is enough business for everyone and that raising the overall quality of the industry is essential to prevent customers from having poor experiences that might give the sector a "bad name." Essential Safety is a Core Curriculum: Hampson Training includes vital, often-overlooked content in their online theory, with the very first section dedicated to critical safety and professional topics, starting with First Aid in a Salon. BEST MOMENTS "We decided to have a base where we could actually sort of get everyone to come to us instead." "We were paying fortunes to get these staff members trained up... and then, you know, people would just up and leave as soon as they're trained." "You need to be at the forefront, you need to be qualified to the hilt... because the clients want more." "Invest in your education for sure, invest in it because it will catapult you into the industry, but it will also gain you that following because you'll be knowledgeable. Knowledge is key here." "We genuinely believe that you will not get that education anywhere else in any other training... first and foremost, any theory that they do is like the first section is first aid in a salon." TO CONNECT WITH YOUR GUESTS https://hampsontraining.co.uk/  https://www.instagram.com/hampson_training/  OUR LINKS www.exquisitesalon.co https://www.instagram.com/exquisite1hbs/ HOST BIO Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specializing in creating personalized, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this reflection episode, Natasha welcomes industry expert Natasha Johnson, who brings over two decades of experience in the hair and beauty sector. They discuss Natasha's journey from a young salon junior in Holland Park to her current role as a business consultant, emphasizing the importance of blending education with commercial success in the industry.  KEY TAKEAWAYS Education and Commercial Balance: The importance of blending education with commercial aspects in the hair and beauty industry is emphasized. Industry Challenges: The hair and beauty industry has become more challenging post-pandemic, with rising costs and the need for effective management. Human Connection: Despite advancements in technology and AI, the industry remains fundamentally about human interaction. Personal connections and the human touch are essential for client satisfaction and service quality. Evolving Trends: The podcast highlights the growth of the nail industry, noting a shift towards independent nail technicians and the rise of intricate nail art, reflecting changing consumer preferences. Future Aspirations: There are exciting developments on the horizon for professionals in the industry, with a focus on continuous improvement and adaptation to new trends and technologies.  BEST MOMENTS  "I often think in our industry, we're very creative and we forget the business side of stuff. And I don't think it should just be a labor of love. We're here to make money too." "I believe if you want to do something, if you put yourself to it, you 100% can do it. Everything is capable. But just don't join the industry if you imagine it's going to be a walk in the park." "I think knowledge is power, regardless, no matter what industry we're in. Our brain is like a muscle; we want to keep using it, we want to keep feeding it, we want to keep encouraging it to grow." "You really need the qualification to do the job properly. So you're so right there." "I think it's really important we don't lose that human touch. I want people to feel the difference in working with me and working with us." OUR LINKS www.exquisitesalon.co https://www.instagram.com/exquisite1hbs/ HOST BIO Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specializing in creating personalized, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this reflection episode, Natasha welcomes Anna Pluck, a psychotherapist specializing in anxiety, burnout, and resilience. Anna shares her unique journey from being a successful massage therapist and business owner to becoming a qualified psychotherapist. Anna discusses her personal struggles with anxiety and how they shaped her understanding of mental health, particularly in the caring professions. Anna also introduces her innovative "mental health MOT" sessions, designed to provide practical coping strategies for individuals facing specific challenges.  KEY TAKEAWAYS Transition from HR to Massage Therapy: The guest transitioned from a corporate HR job to becoming a massage therapist after being made redundant. Experience with Anxiety and Burnout: The guest has personal experience with anxiety and burnout, which has shaped her understanding of mental health. Importance of Supportive Environments: The guest emphasizes the significance of having a supportive network of friends and family, which can act as a protective factor for mental health. Cognitive Behavioral Therapy (CBT): The guest explains CBT as a method that explores the interaction between thoughts, emotions, and behaviors. It helps individuals identify unhelpful thinking patterns and develop practical strategies to manage anxiety. Growing Demand for Mental Health Services: There is an increasing demand for mental health support, particularly in private practice, due to decreased availability in the NHS.  BEST MOMENTS "I think everything happens for a reason. And I think maybe we need to try different hats on to see which hat fits." "Whether you're drowning in an inch of water or a foot of water, you're still drowning." "I often explain anxiety to clients as being a bit like, you know, the game like whack-a-mole." "There's a lot more people now who are struggling with their mental health who need counselling." "I just don't want to work for anyone ever again."  OUR LINKS ⁠www.exquisitesalon.co⁠ https://www.instagram.com/exquisite1hbs/ HOST BIO Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specializing in creating personalized, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions This Podcast has been brought to you by Disruptive Media.⁠ https://disruptivemedia.co.uk/⁠

In this episode, Natasha sits down with award-winning marketer, speaker, and mindset coach Hayley Meeks. Hayley shares her fascinating journey from a job at the Inland Revenue that she hated to becoming a successful entrepreneur. She talks about the importance of finding your passion, the transition from working for others to running her own agency, and the mindset that drove her to overcome challenges and build a thriving business. KEY TAKEAWAYS Finding Your Passion: It's crucial to find a career you genuinely enjoy, as you spend a significant portion of your life working. Hayley's journey highlights the importance of trying different things to discover what you're truly passionate about. The Power of a Strong Mindset: Your mindset can be a powerful tool for overcoming challenges. Hayley's experiences with her grandfather's influence and her personal health struggles demonstrate how a strong mindset can help you push through fear and adversity. Marketing Essentials: Effective marketing doesn't have to be complicated. The three fundamental principles are: know your customer, know your message, and know where your customers hang out. Without these, your marketing efforts will fall flat. Leverage Existing Relationships: It's often easier and more profitable to market to your existing customer base than to find new customers.  Embrace Technology: Tools like AI and user-friendly software have levelled the playing field, allowing individuals and small businesses to do more for themselves.  BEST MOMENTS If this is the world of work, then this isn't for me." "When you target everyone, you target no one." "My job is to make every woman that comes into the shop leave feeling like they're worth a million dollars." "AI won't replace humans, but humans who can use AI will replace those who can't." "Don't underestimate the power of referral and word of mouth." TO CONNECT WITH HAYLEY https://www.linkedin.com/in/hayley-meakes-grigor-4ba7375/  OUR LINKS www.exquisitesalon.co https://www.instagram.com/exquisite1hbs/⁠ HOST BIO Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specializing in creating personalized, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this episode, Natasha welcomes Holly Schrader, a dental hygienist and the founder of The Tooth Fairy Corporation. Holly, originally from Canada but now residing in Switzerland, shares the fascinating story of how her business began as a fun side project in 1999, placing Swarovski crystals on teeth, and evolved into a global phenomenon. Holly discusses the growth of her company from selling products at open-air concerts and discos to a full-fledged international enterprise. KEY TAKEAWAYS The Accidental Rise of Tooth Crystals: The Tooth Fairy Corporation began in 1999 when Holly, a dental hygienist, had the simple idea to place a Swarovski crystal on a tooth for fun. A Global Trend Reborn: The tooth crystal trend, which originated and gained popularity in Europe and the UK, experienced a resurgence in America thanks to celebrity influence. Professional and Retail Business Models:Holly's company operates with two distinct business models. A professional line, targeted at beauty and hair salons, offers tooth crystals and whitening kits that trained professionals apply.  A Simple and Profitable Service for Salons:The tooth crystal application is a quick and lucrative service for salons. Holly highlights that a professional can apply a crystal in just about three minutes. Timeless Quality and Consistency:Despite being in business for 26 years, Holly emphasises that the product and her business approach have remained consistently the same. BEST MOMENTS "We were a hit right from the beginning. We had over two-hour lineups for crystals." "The Americans think it's a really new product... so it's a little funny to admit that." "A dentist is not a trend setter. Salons are a trend setter." "It's all about the profit, it's all about the money, but these are also fun products. So they're fun products for the salon and the client feels good leaving the salon." "You don't fix something that isn't broken. So why would I change my recipe? Why would I change my training? Why would I change anything? It just works." OUR LINKS www.exquisitesalon.co ⁠https://www.instagram.com/exquisite1hbs/ HOST BIO Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specializing in creating personalized, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this episode, Natasha welcomes Anna Pluck, a psychotherapist specializing in anxiety, burnout, and resilience. Anna shares her unique journey from being a successful massage therapist and business owner to becoming a qualified psychotherapist. Anna discusses her personal struggles with anxiety and how they shaped her understanding of mental health, particularly in the caring professions. Anna also introduces her innovative "mental health MOT" sessions, designed to provide practical coping strategies for individuals facing specific challenges.  KEY TAKEAWAYS Transition from HR to Massage Therapy: The guest transitioned from a corporate HR job to becoming a massage therapist after being made redundant. Experience with Anxiety and Burnout: The guest has personal experience with anxiety and burnout, which has shaped her understanding of mental health. Importance of Supportive Environments: The guest emphasizes the significance of having a supportive network of friends and family, which can act as a protective factor for mental health. Cognitive Behavioral Therapy (CBT): The guest explains CBT as a method that explores the interaction between thoughts, emotions, and behaviors. It helps individuals identify unhelpful thinking patterns and develop practical strategies to manage anxiety. Growing Demand for Mental Health Services: There is an increasing demand for mental health support, particularly in private practice, due to decreased availability in the NHS.  BEST MOMENTS "I think everything happens for a reason. And I think maybe we need to try different hats on to see which hat fits." "Whether you're drowning in an inch of water or a foot of water, you're still drowning." "I often explain anxiety to clients as being a bit like, you know, the game like whack-a-mole." "There's a lot more people now who are struggling with their mental health who need counselling." "I just don't want to work for anyone ever again."  OUR LINKS www.exquisitesalon.co https://www.instagram.com/exquisite1hbs/ HOST BIO Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specializing in creating personalized, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this episode of Beyond the Salon Chair, Natasha welcomes Camilla Davis, a passionate advocate for holistic skincare and natural beauty. Camilla shares her journey into the beauty industry, which began in her home country of Poland and evolved through personal experiences, including a transformative health crisis. Camilla emphasises the importance of inner beauty and self-care, encouraging young people to embrace their natural selves rather than succumbing to societal pressures for perfection.   KEY TAKEAWAYS Holistic Approach to Beauty: Emphasising the importance of holistic skincare and natural beauty, it's crucial to focus on inner well-being and self-care rather than solely relying on cosmetic procedures. Caution Against Quick Fixes: The beauty industry often promotes quick fixes and superficial treatments, which can lead to dissatisfaction and health issues. Education and Trust in the Beauty Industry: Beauty therapists need to be well-trained and qualified. Clients should seek trusted professionals who prioritise safety and effective treatments over quick, profit-driven services. Natural Products Over Chemicals: There is a strong advocacy for using natural products and avoiding harmful chemicals in skincare. This includes being cautious with items like perfumes and sunscreens that may disrupt hormonal balance. Empowerment of Young Women: Young women are encouraged to embrace their natural beauty and self-worth, focusing on self-care and inner beauty rather than succumbing to societal pressures for perfection and cosmetic enhancements.   BEST MOMENTS  "The beauty is from inside out. We have to look after it from inside out. I'm not telling that we have to ignore it from outside, but the inner beauty should start from inside." "I think the beauty industry is pushing a lot of products, a lot of toxins, a lot of machines, which are useless. It's like a scam for people to drag them for more and more money." "It just sends the wrong message to the very young people... It makes me think of the industry. It is a million dollar industry and it is a money making machine." "You are beautiful as you are... Preserve your beauty for up to 30 and then you start a little bit of treatment only to support your beauty, not to enhance too much." "I think this is the most amazing, stress relieving, beautiful treatment that I would love to do and help people to relax, rejuvenated and switch off mind totally."   OUR LINKS ⁠www.exquisitesalon.co⁠ ⁠https://www.instagram.com/exquisite1hbs/⁠ HOST BIO Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specializing in creating personalized, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions This Podcast has been brought to you by Disruptive Media. ⁠https://disruptivemedia.co.uk/

What happens when life takes you on a completely unexpected journey—and those twists shape the dreams you were always meant to follow? In this episode of Beyond the Salon Chair, Natasha sits down with Kirsty Louise Fensome, a former Virgin Atlantic cabin crew member turned creative entrepreneur, whose story is nothing short of inspiring. From her early dreams of acting and writing, to her life-changing experiences working in aviation during 9/11, Kirsty’s journey is filled with resilience, ambition, and a spark of creativity that never went away. She opens up about the visionary business ideas she had long before platforms like Facebook and LinkedIn existed, her passion for writing, and the courage it takes to turn self-doubt into action. With her upcoming memoir New Found Land on the horizon, Kirsty’s story is a reminder that it’s never too late to chase your ambitions and share your ideas with the world. If you’ve ever felt held back by fear or wondered if your ideas are worth pursuing—this episode will give you the encouragement you’ve been waiting for. KEY TAKEAWAYS Turning Ideas into Reality – Kirsty has a gift for spotting creative business opportunities—long before things like Facebook or LinkedIn even existed. Her story is a reminder that ideas are powerful, but they only matter if you act on them. Life, Writing & Resilience – Her upcoming memoir New Found Land takes us inside her time as Virgin Airways cabin crew during 9/11 and how those experiences shaped her path as a writer. Breaking the Cycle of Self-Sabotage – Like so many of us, Kirsty admits she’s held herself back at times. This conversation is about recognising that tendency, holding yourself accountable, and finally stepping into your potential. Don’t Let Ideas Slip Away – Too many brilliant thoughts never leave the notebook. Kirsty challenges us to stop sitting on ideas and start bringing them to life. A Message of Encouragement – At its heart, this episode is about believing your story, your talents, and your ideas matter. You never know who you might inspire when you share them. BEST MOMENTS "I just had like this kind of feeling that I was just going to have this incredible amazing life and I was going to do so much." "I was actually on holiday with my parents in Prague and over dinner one evening, my mum just said to me, you know, you've always loved writing, why don't you write about your experience?" "I definitely think you should get your creative genius out there in a book and let yourself be known so that if anything does pop up, it's always known that, well, [you] had the idea first." "One of the richest places on earth is the cemetery, just meaning that so many people go without getting their ideas out there." OUR LINKS www.exquisitesalon.co https://www.instagram.com/exquisite1hbs/ HOST BIO Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specializing in creating personalized, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this episode, Natasha welcomes industry expert Natasha Johnson, who brings over two decades of experience in the hair and beauty sector. They delve into Natasha's journey from a young salon manager in Holland Park to her current role as a business consultant, emphasising the importance of blending creative education with commercial growth. Natasha shares insights on the challenges faced by the industry post-pandemic, the impact of AI, and the necessity of maintaining a human touch in service. KEY TAKEAWAYS Importance of Education in the Industry: Continuous education is crucial in the hair and beauty industry, as trends and techniques are constantly evolving. Customer Experience Matters: Exceptional customer service and creating a personalised experience are vital for client retention. Clients are willing to travel for quality service, highlighting the importance of making them feel valued and cared for. Well-being Focus: There is a growing emphasis on well-being and self-care in society, with more individuals recognising the importance of grooming and personal care as part of their overall health and happiness. Challenges in the Industry: The hair and beauty industry faces challenges, particularly post-pandemic, including rising costs and the need for effective business management alongside creativity. Success requires balancing both aspects. Human Connection Over Technology: While technology, including AI, can assist with administrative tasks, the essence of the hair and beauty industry lies in human interaction and the personal touch that professionals provide to their clients. BEST MOMENTS "I often think in our industry, we're very creative and we forget the business side of stuff. And I don't think it should just be a labour of love. We're here to make money too." "I believe if you want to do something, if you put yourself to it, you 100% can do it. Everything is capable. But just don't join the industry if you imagine it's going to be a walk in the park." "I think that there are lots of spaces now that are just exclusively for nails and give people that experience. I'm enjoying this higher-end side of nails." "There's a lot of stress, there's a lot of stuff happening in life, sometimes we're overworked, sometimes you've just got a lot on, and it's that, okay, what about you? Your moment." "I think it's really important we don't lose that human touch. People come to us because they want to feel touched." OUR LINKS www.exquisitesalon.co https://www.instagram.com/exquisite1hbs/⁠ ⁠HOST BIO Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specialising in creating personalised, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this inspiring episode, Natasha welcomes Claire Stanley, founder and owner of Ghost Post Pro, a social media agency dedicated to helping entrepreneurs and businesses enhance their brands through organic ghostwriting. Claire shares her remarkable journey, which began after a life-changing accident led her to explore the world of property and social media. Claire discusses the challenges she faced in mastering social media, the importance of building a network, and how her experiences in adult social care helped her develop transferable skills for her new venture.  KEY TAKEAWAYS Embrace Self-Learning: Claire's journey highlights the importance of self-education and stepping out of one's comfort zone. Despite initial struggles with technology and social media, she taught herself how to navigate these platforms. Building a Network: Claire emphasizes the significance of networking and building genuine connections. By sharing her journey and being authentic online, she attracted opportunities for collaborations, partnerships, and speaking engagements. Organic Growth: Claire advocates for organic social media growth over paid advertising. She successfully built her personal brand and client base through authentic engagement. Training and Empowerment: Through her agency, Claire offers training that focuses on personal branding and social media strategies. Her approach empowers individuals to understand their unique voice and how to effectively communicate it across different platforms. Adaptability Across Platforms: Claire discusses the necessity of adapting content for different social media platforms. Each platform has its own audience and tone. BEST MOMENTS "I was finding deals. I had nowhere to showcase them. I had no network... It was a case of working it out for yourself. And that is literally what I did." "I could literally emulate your voice that even your friends and family wouldn't know who, that it's not you posting." "It just shows really anybody listening out there that feels that they can't do it... you can still progress and do what you need to do quite efficiently." "I am a massive advocate for AI, but use it as a framework... The algorithm knows when it is AI and they know that we play around with them." "You need to take time out of your business to spend on your business... but when it is always Monday to Fridays... people struggle." OUR LINKS www.exquisitesalon.co https://www.instagram.com/exquisite1hbs/ HOST BIO Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specializing in creating personalized, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this episode, Natasha welcomes Tina Clark, a seasoned professional in the beauty industry with over 20 years of experience. Tina shares her inspiring journey from starting her career with a basic manicure course while pregnant to establishing her own community interest company, Simply Beauty Pamper Services, in London. Tina discusses the importance of location, marketing, and networking for aspiring salon owners, as well as the challenges of securing funding for training programs. KEY TAKEAWAYS Importance of Location and Target Audience: When starting a beauty business, it's crucial to consider the location and the target audience. Value of Networking: Building a strong network within the beauty industry can open doors to opportunities, clientele, and collaborations. Quality Over Cost: Investing in high-quality products and tools is essential for long-term success. While it may be tempting to choose cheaper options, quality products can lead to better results and customer satisfaction. Embracing Digital Skills: As the beauty industry evolves, incorporating digital skills, including social media marketing and AI tools, is becoming increasingly important. Passion and Persistence: Overcoming challenges, such as securing funding, requires a strong passion for the work and a commitment to helping others. Persistence in pursuing goals can lead to success, even in the face of obstacles. BEST MOMENTS "I always had an admin job and worked in the charity sector... in 2020, I decided to open my own community interest company." "You really need to make your branding stand out, raise awareness about your services." "If you buy a really good quality product or tool, it will last you. And that makes a real difference." "You need to think about your target audience and location." "If you've got a passion for your work and for helping others, you're just going to keep at it."  OUR LINKS ⁠https://www.instagram.com/exquisite1hbs/ www.exquisitesalon.co HOST BIO Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specializing in creating personalized, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/ https://www.instagram.com/exquisite1hbs/

In this inspiring episode, Natasha welcomes award-winning entrepreneur and business mentor Tracy Fensome. Tracey shares her remarkable journey, starting her first business at just 23 and navigating through challenges, including a life-altering health issue that reshaped her path. With a passion for helping women overcome self-doubt and build successful beauty businesses, Tracey discusses her transition from the construction industry to the beauty sector, her experiences in teaching, and the establishment of her training academy.  KEY TAKEAWAYS Overcoming Adversity: The journey of building a successful business often involves overcoming significant personal challenges. Visualisation and mindset can play crucial roles in navigating difficult times and reshaping one's path. Diverse Career Path: Starting a career in construction at a young age and transitioning into the beauty industry highlights the importance of exploring various interests and experiences. Importance of Education and Training: Continuous learning and obtaining qualifications, such as teaching certifications, can enhance credibility and effectiveness in a chosen field. Finding Your Niche: Identifying a specific area of passion, whether in beauty or another industry, can lead to greater fulfilment and success. Focusing on a niche allows for targeted growth and the ability to offer specialised training or services. Work-Life Balance: Achieving a balance between professional ambitions and personal life is essential. Taking time off to recharge and enjoy life can lead to greater productivity and satisfaction in both personal and professional realms. BEST MOMENTS "I tapped into my mind because it's the only thing I had control over... I did visualization every day, and it completely shifted my mind to have that belief." "I think it's all about seeing what makes us spark, what's that spark within us that we enjoy and just pursuing that." "Teaching takes a lot of energy, and start there. Start thinking about what could be in your course, and who is going to be your client." "I didn't want to sit waxing people or doing nails all day... I just knew I wanted to do something else." "Your energy is brilliant. If anyone knew Tracey, they would know that she is like a 16 year old." OUR LINKS www.exquisitesalon.co ⁠https://www.instagram.com/exquisite1hbs/⁠ HOST BIO Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specializing in creating personalized, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this episode, Natasha welcomes beauty industry veterans Nicola, Maria, and Belli, who have over 25 years of experience and run the Hampson Training Academy. They share their journey from opening their first salon at the age of 20 to launching an online course and promoting the Japanese Head Spa globally. Nicola, Maria, and Belli also introduce their innovative Japanese Head Spa treatment, highlighting its benefits for mental well-being and scalp health. As they expand their business internationally, they emphasize the significance of collaboration and maintaining human interaction in the beauty sector.  KEY TAKEAWAYS Industry Evolution: The beauty industry has significantly changed over the past 25 years, with advancements in treatments and a greater emphasis on wellness and mental health. Professionals must continuously adapt and stay updated with new trends and regulations. Importance of Education: Continuous education is crucial for success in the beauty industry. The guests emphasize the need for proper training and qualifications, as hands-on experience and theoretical knowledge are essential for providing high-quality services. Hampson Training Academy: The academy was established to provide high-quality training for beauty professionals, addressing gaps in existing training programs. It aims to create a supportive ecosystem for staff development and improve industry standards. Japanese Head Spa: This holistic treatment combines elements of Indian head massage with water and sound, promoting relaxation and mental well-being. It is gaining popularity and is offered through specialized training and products by the guests' company. AI and Technology in Beauty: While AI and automation are becoming more prevalent in the beauty industry, the guests believe that human interaction remains vital. They foresee a split in the industry where some businesses may adopt technology for efficiency, while others will prioritize personal connections with clients. BEST MOMENTS "We wanted to keep all these customers and we want to put a standard out there that customers will enjoy their treatment rather than being put off by someone who perhaps maybe hasn't been educated the right way." "It's a holistic treatment that includes water, sound, and everything, so all of the senses will be stimulated at the same time." "I think there will be two sides of it. I think the industry will split in two." "Invest in your education for sure. It's crucial. It will catapult you into the industry but it'll also gain you that following because you'll be knowledgeable." "We genuinely believe that you will not get that education anywhere else in any other training."  GUESTS LINKS https://hampsontraining.co.uk/  https://www.instagram.com/hampson_training/  OUR LINKS www.exquisitesalon.co https://www.instagram.com/exquisite1hbs/⁠ HOST BIO Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specialising in creating personalised, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this inspiring episode, Natasha welcomes Elizabeth Morley, an empowerment social media strategist and founder of the Ellie M.J. Chat Show. Elizabeth shares her journey from being a fashion influencer to establishing her agency, emphasising the importance of self-belief and continuous learning. Elizabeth discusses the challenges she faced while transitioning into the online business world, particularly as a mother, and how she managed to balance her family life with her entrepreneurial aspirations.  KEY TAKEAWAYS Empowerment Through Strategy: The guest focuses on empowering individuals and businesses by providing clarity and strategies for taking their operations online and offline. Personal Journey and Transition: The transition from being a fashion influencer to a social media strategist was driven by a desire to help others achieve their dreams and gain visibility. Continuous Learning: The journey involved significant investment in education and self-learning, including attending seminars and obtaining diplomas, demonstrating that ongoing education is crucial for personal and professional growth. Balancing Family and Career: The guest emphasises the importance of planning and organisation, particularly as a parent, to balance raising children while pursuing business goals, showcasing that it is possible to manage both effectively. Belief in Yourself: A strong message is conveyed about the power of self-belief and positive affirmations. The guest encourages listeners to avoid negative self-talk and to treat themselves as their own best friend. BEST MOMENTS "I am an empowerment enthusiast, and one of the ways that I empower people is by supporting business owners to get more clarity about taking their business online and offline." "Self-belief is magic. It is key to life. It is key to nearly everything you do." "I want to create a platform whereby I can bring the key influential people together to ensure that they can use their skillset to empower anybody on the planet." "What you're doing right there is that you're letting people know that they might have a thought, and you followed it through." "You must always do whatever it takes in good ways to believe in your dreams, to believe in yourself." OUR LINKS ⁠https://www.instagram.com/exquisite1hbs/ www.exquisitesalon.co HOST BIO Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specialising in creating personalised, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this inspiring episode, Natasha welcomes Taran Bansal, a multi-award-winning entrepreneur and renowned acquisition specialist. Taran shares her journey from being mesmerized by her mother's makeup application to building a successful career in the beauty industry, including her time at Bobbi Brown and her transition to freelance work. As a mother of three, Taryn discusses the importance of creating a work-life balance and how the pandemic prompted her to pivot into online business and client acquisition. KEY TAKEAWAYS Inspiration from Family: The journey into the beauty industry began with a personal connection, as the guest was inspired by her mother's use of quality makeup, highlighting the importance of early influences in shaping career paths. Adaptability in Business: The guest emphasised the need for adaptability in business, especially during challenging times like the pandemic, which forced many to rethink their strategies and pivot towards online opportunities. Work-Life Balance: Achieving a balance between work and family life is crucial. The guest shared her experience of building businesses that allow her to be present for her children, demonstrating that it is possible to design a life that accommodates both personal and professional aspirations. Continuous Learning and Growth: The importance of learning from experiences, whether successes or failures, was highlighted. The guest encouraged others to embrace change and view setbacks as opportunities for growth rather than reasons to give up. Empowering Others: A significant focus of the guest's current work is helping others, particularly parents, to create side hustles and online businesses. She advocates for accessible opportunities that allow individuals to earn extra income without significant upfront investment. BEST MOMENTS "I always say to those that are in an industry, and even if you're in a job, if you don't like it, change it. Make your life yours." "There's so much more that you can do just with the physical business, but also with the online industry." "You can go all the places you want to if you have children, if you don't, but it's how you manage your time and structure your lifestyle." "Don't let that be the reason why you don't start something because you're scared that it won't work out. Learn from it and move on." "Life doesn't stop. You are able to still create that lifestyle that you want." OUR LINKS www.exquisitesalon.co https://www.instagram.com/exquisite1hbs/ HOST BIO Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specializing in creating personalized, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk

In this episode of Beyond the Salon Chair, Natasha welcomes Sudeshna Choudhury, a passionate storyteller and creator of an upcoming storytelling podcast. Sudeshna shares her journey from her childhood in Uganda, where her mother’s captivating storytelling ignited her love for narratives, to her experiences in Toastmasters, where she honed her public speaking skills and earned the nickname "Queen of Storytelling." KEY TAKEAWAYS Influence of Storytelling in Childhood: The guest developed a passion for storytelling from an early age, inspired by her mother's imaginative bedtime stories that encouraged her and her sister to go to bed on time. Importance of Capturing Family Histories: The upcoming podcast aims to encourage individuals to record their family stories before it's too late, emphasizing that these narratives are invaluable heirlooms that can inspire future generations. Power of Stories: Stories are not only entertaining but also serve as a means to convey life lessons and wisdom. They are deeply ingrained in human nature, making them a powerful tool for communication and connection. Engaging the Younger Generation: To bridge the gap between generations, it's essential to make storytelling compelling and interesting, especially in a time when children are often distracted by screens and social media. Future Projects: In addition to the podcast, there are plans to create an online course on storytelling and to write a book based on the guest's childhood experiences, potentially leading to a film adaptation of her parents' extraordinary lives. BEST MOMENTS "The biggest heirloom in the family is not the jewellery, but the stories of the family." "I think stories are very inspirational because it's not just that we have life lessons in them; we have eternal truths of wisdom that come from our past." "If the story can go on forever and be told through generations and generations, it's such a wonderful thing." "Our brains literally are wired to take information as stories... That's how we passed on our knowledge was through stories." "We need to get them to communicate and break the gap between the two generations as well." OUR LINKS www.exquisitesalon.co https://www.instagram.com/exquisite1hbs/ HOST BIO Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specializing in creating personalized, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

In this inspiring episode of Beyond the Salon Chair, Natasha welcomes Ousha Demello, a former business lecturer turned successful entrepreneur, international speaker, and best-selling author. Ousha shares her transformative journey from academia to entrepreneurship, highlighting the importance of mentorship and taking calculated risks. She discusses the challenges she faced, including overcoming personal adversity, and emphasises the power of storytelling in her writing. Ousha's book, "Left in Peace, Not Pieces," serves as a testament to her resilience and desire to help others find their voice.   KEY TAKEAWAYS Importance of Mentorship: Seeking guidance from a mentor can significantly accelerate your journey in entrepreneurship. Pros and Cons Evaluation: When considering a major career change, creating a pros and cons list can provide clarity. Small Steps Lead to Success: Breaking down large goals into smaller, manageable milestones is crucial. Consistent, incremental progress can lead to significant achievements over time. Sharing Your Story: Writing a book can be a powerful way to share personal experiences and insights. It not only serves as a legacy but also helps connect with others who may be facing similar challenges. Focus on Forward Movement: Maintaining a forward-looking mindset is essential for personal growth. Dwelling on past challenges can hinder progress, while focusing on future possibilities can lead to success and fulfilment.   BEST MOMENTS "There are two types of education. One that's going to help you earn a living and the second is going to teach you how to live a life in fulfilment." "When you have a solution to a problem, and if you're not sharing it, that's selfish." "I realised that my job was limiting my potential. There were so many dreams I had." "It's nice to take the plunge and to just leave your work, but essentially it would be a better idea to do what you're doing, possibly as a side hustle." "Whatever the reason is for you, it doesn't matter. Just write the book."   OUR LINKS www.exquisitesalon.co https://www.instagram.com/exquisite1hbs/ HOST BIO Natasha is a seasoned hairdresser with over 14 years of experience in the beauty industry, renowned for her passion, skill, and dedication to her craft. Specialising in creating personalised, stunning styles, she has worked with clients of all hair types, consistently earning a reputation for boosting confidence and empowering individuals through their hair transformations. Natasha’s approach combines creativity with precision, ensuring each client feels valued and understood. Natasha looks to share insights from the world of hairstyling, creativity, and inspiration, alongside real conversations and meaningful discussions This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/