In this episode of Beyond the Numbers with McKissock Appraisal, we interview Dr. Randy Flowers, an appraisal professional with more than a decade of leadership experience. He is currently the Vice President of Operations at RSDS, where he spearheads policy, education systems, and staffing models to promote company culture and vision for developing the next generation of real estate appraisers. EPISODE TIMESTAMPS: - [05:13] The formation of RSDS - [09:34] How RSDS recruits with diversity in mind - [14:59] Creating a community of education in practice - [19:19] Managing staff throughout the country - [21:32] The evolution of the supervisor-trainee path of instruction - [25:00] What happens after trainees are credentialed - [28:59] Responding to critics of the RSDS model - [32:58] Instilling a sense of obligation in trainees