Blueprinting The Future Needs of Tomorrow's Customer Experience (with Soren Hjorth, Steve Rhodes, and Mark Gett of Formpipe)

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Beyond The Document

Formpipe

42 episodes

6 days ago

Join Formpipe's Ben Saxton as he goes 'Beyond The Document' in our monthly podcast, where he explores the latest developments and opportunities within Output, Document and Customer Communications Management - featuring exclusive insights from prominent guests within the field and beyond. -- Find out more about Formpipe: www.formpipe.com

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Blueprinting The Future Needs of Tomorrow's Customer Experience (with Soren Hjorth, Steve Rhodes, and Mark Gett of Formpipe)

Beyond The Document

20 minutes 46 seconds

11 months ago

Blueprinting The Future Needs of Tomorrow's Customer Experience (with Soren Hjorth, Steve Rhodes, and Mark Gett of Formpipe)

Anticipating customer needs five to ten years ahead can be challenging, especially as habits evolve and expectations shift. In this episode, Ben Saxton speaks with Formpipe's Soren Hjorth, Steve Rhodes, and Mark Gett to delve into how businesses can stay ahead through AI, hyper-personalisation, and forward-thinking strategies.

Follow the conversation on Twitter: ⁠⁠@Formpipe⁠⁠ #BeyondTheDocument

Find out more about Formpipe: ⁠⁠www.formpipe.com