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Beyond the Claim
Broadspire
35 episodes
6 days ago
Beyond the Claim is a show for inquisitive Risk & Claims Management professionals curious about the latest industry trends, winning strategies and stories from influential leaders. Each episode contains valuable tips, insights, lessons learned, and the stories that matter from the most influential leaders in the industry. If you’re eager to learn everything you can to meet the demands of today’s claims landscape — and enough to be ready for tomorrow’s — then you’ve come to the right place.
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Business
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All content for Beyond the Claim is the property of Broadspire and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Beyond the Claim is a show for inquisitive Risk & Claims Management professionals curious about the latest industry trends, winning strategies and stories from influential leaders. Each episode contains valuable tips, insights, lessons learned, and the stories that matter from the most influential leaders in the industry. If you’re eager to learn everything you can to meet the demands of today’s claims landscape — and enough to be ready for tomorrow’s — then you’ve come to the right place.
Show more...
Business
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Rethinking HR’s Role in Cultivating Empathetic Managers
Beyond the Claim
27 minutes
6 months ago
Rethinking HR’s Role in Cultivating Empathetic Managers
What happens when high performance hides toxic leadership? As innovation accelerates, overlooking the human side of work can quietly erode even the strongest companies.

In today’s episode, Marc Cunningham sits down with Michael Baumgartner—veteran HR strategist and founder of the Work Life Survival Center—to explore how talent, leadership, and culture intersect. Together, they tackle the hidden costs of poor management, why employee advocacy is non-negotiable, and how businesses can build environments where people and profits thrive.

Join us as we discuss:
  • The hidden dangers of promoting talent without people skills
  • How promoting without empathy destroys culture
  • How HR can become a true catalyst for culture change
Beyond the Claim
Beyond the Claim is a show for inquisitive Risk & Claims Management professionals curious about the latest industry trends, winning strategies and stories from influential leaders. Each episode contains valuable tips, insights, lessons learned, and the stories that matter from the most influential leaders in the industry. If you’re eager to learn everything you can to meet the demands of today’s claims landscape — and enough to be ready for tomorrow’s — then you’ve come to the right place.