Ebony Cooksey says NextLink Internet has made it their mission to expand service to rural America, especially in the Heartland. As they expand, beyond fixed wireless to fiber, she said the ISP is focused on deploying "the right tool for the toolkit," depending on the needs of individual communities.

In her job, Cooksey said she deals with local officials who are very interested in enhancing economic opportunity.

"They know that broadband is the way to improve economic development and healthcare, and educational outcomes for those communities," she said.

As part of NextLink Internet's strategy, Cooksey said the company also makes a point to be sensitive to "non-deployment concerns" in rural communities.

"Some of the folks are struggling," she added. "And we want to help to improve that."

A new Digital Empowerment Center, run by NextLink Internet in Seward, Nebraska, is part of the company's strategy. The center gives assistance with basic digital skills, covering everything from online banking to how to send emails.

According to Cooksey, the storefront in Seward used for Nextlink Internet's Digital Empowerment Center was previously empty."We're really trying to get to those digital skills," she said, while praising Nextlink Internet's partnership with Microsoft Airband.

She said for some folks, digital skills may just mean being able to see photos of their grandkids online and no longer being socially isolated.