Are your shop’s systems working for you—or are you working overtime to make up for the gaps?
In this episode, Peter Cooper sits down with Filip Jovicic of TAG Repair Center to explore how mentorship, cultural adjustments, and clear systems can transform the way truck repair shops operate. From the power of canned jobs and checklists to leadership strategies, employee incentives, and proven sales techniques, Filip shares hard-earned lessons on how to create efficiency without sacrificing culture.
They discuss why systems save time, how structure empowers techs, and why consistency drives growth. Packed with practical takeaways, this episode is designed to help shop owners streamline operations, motivate employees, and build a business that thrives on clarity and control.