In Episode 4 of Beyond the Bay, Peter Cooper sits down with Mandy Deveau of DriveHRIS to dive deep into the biggest challenges and opportunities facing the automotive industry today.
From technician retention and hiring practices to employee engagement and company culture, Mandy shares actionable insights that every dealership and repair shop leader needs to hear.
Key takeaways include:
Why technician turnover is a growing issue — and how to fix it.
The role of Net Promoter Score in gauging employee satisfaction.
How onboarding and culture shape long-term retention.
Why HR is more than paperwork — it’s the heartbeat of your organization.
If you’re a shop owner, manager, or HR leader in the automotive space, this episode is packed with strategies to create a thriving workplace.
👉 Tune in now and take the first step toward building a stronger, more engaged team.