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Beyond The Baselines
Ed Shanaphy
70 episodes
6 days ago
Serving the country club industry in educating governing bodies and committees in building renowned programming in tennis and fitness departments. Through best-business practices, proper management, and by retaining and recruiting "best-in-class" professionals, we look to bring your tennis and fitness departments at your club to be the benchmark in excellence in the region.

beyondthebaselines@gmail.com
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Management
Business,
Health & Fitness,
Fitness,
Sports,
Tennis
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All content for Beyond The Baselines is the property of Ed Shanaphy and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Serving the country club industry in educating governing bodies and committees in building renowned programming in tennis and fitness departments. Through best-business practices, proper management, and by retaining and recruiting "best-in-class" professionals, we look to bring your tennis and fitness departments at your club to be the benchmark in excellence in the region.

beyondthebaselines@gmail.com
Show more...
Management
Business,
Health & Fitness,
Fitness,
Sports,
Tennis
https://is1-ssl.mzstatic.com/image/thumb/Podcasts125/v4/f2/05/65/f2056549-25b3-8c59-866d-0f55aa0a7281/mza_1441097294944994053.jpg/600x600bb.jpg
Find New Members By Letting Them Swipe
Beyond The Baselines
20 minutes 28 seconds
6 months ago
Find New Members By Letting Them Swipe
You’ve heard of the points guy, but this is the gift card guy, or as Larry Rubin calls himself, the gift card guru. This recording is aimed at marketing for both of our client subsets, private members clubs and boutique hotels.



Usage, Revenue Streams, Departments Inspected And Enhanced



Through gift cards, clubs and hotels can track usage of new and returning members and guests when given free money or points. Marketers can introduce a club or a hotel property at really no cost if the gift card is combined with a payment toward membership - many clubs already give statement credits to members who bring in new members, there's no difference with a gift card. Or a hotel, during a light time of year, can use gift cards to offer free rooms, adventures or services. All would add more revenue and find business they wouldn't have had otherwise.



Rubin, who is president of SwipeIt.com, has been doing this for decades and now sees a new trend in which you incentivize the use of a gift card by giving another gift card upon arrival. Imagine getting a prospective member to the club through a gift card with funds toward a summer membership. Upon presentation and use of that card, that guest receives two free rounds of golf - no cart or caddie fees. An incentive upon an incentive.



Pickleball, Hard To Monetize, Can Be A Revenue Stream With Gift Cards







In what is fast becoming a digital domain, private members clubs, boutique hotels and resorts are turning toward digital wallets. Rubin uses as an example a new pickleball facility within a retail mall. Through gift cards available throughout the mall, possible new members were enticed to the restaurant and retail store within the pickleball facility, adding revenue. And here’s a statistic we all know is true through our own use of gift cards: 90 percent of gift card users spend more than the value of the gift card. That’s found money for a hotel restaurant, private club food and beverage outlet. or golf or tennis pro shop.



Clubs are revaluating their marketing strategies. Through membership apps, newsletters, revamped websites and text and push communications, clubs should perhaps look at building already existing revenue streams, or possibly finding new ones, through the use of gift cards. Here's why, and just how to do it - right here on the BeyondTheBaselines.com podcast.



If you love our podcast - and we love our listeners - please feel free to donate to our BTB Podcast fund to help defray travel and recording costs. As we our in our sixth year of broadcasting, we are looking at expanding to a weekly release through the second half of 2025. Thank you for listening! Please donate here!
Beyond The Baselines
Serving the country club industry in educating governing bodies and committees in building renowned programming in tennis and fitness departments. Through best-business practices, proper management, and by retaining and recruiting "best-in-class" professionals, we look to bring your tennis and fitness departments at your club to be the benchmark in excellence in the region.

beyondthebaselines@gmail.com