In this episode, our host, Brian Gregory, sits down with John Carrillo, Chairman of the Global FM organization. Together, they discuss the impact and importance of digitization and technology in the FM industry. They cover:

[00:01:03] John's background and how he transitioned from architecture to facilities management

[00:03:56] The impact joining an organization like IFMA had on John and why this is so important

[00:05:48] Impactful moments in facilities management history and John’s predictions for what may be coming down the road

[00:09:06] How to increase your team’s resilience 

[00:15:16] The impact digitization has on sustainability

[00:17:15] John’s view on facilities management and why he’s so passionate about this field

[00:18:30] How larger companies are leveraging new, advanced technology to drive their operations and businesses forward

[00:28:35] Advice for those looking to enter the facilities management field