In Episode 3 of Beyond Beauty, Layo sat down with Cynthia Ugo, founder of Beautish NG, to talk honestly about no-shows, why they happen, how they affect our businesses, and most importantly, what we can do about them.

We talked about boundaries, structure, the power of deposits, and what it looks like to protect your time without feeling like the bad guy. Cynthia shared what’s worked for her, what she had to unlearn, and the shifts that helped her regain control of her schedule and peace of mind.

If no-shows have ever made you second-guess yourself or feel stuck, this episode is for you.