Remodeling Your Business // Maggie Harlow - Owner of Signarama Downtown

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Better Sign Shop Podcast

Peter Kourounis, Michael Riley, and Bryant Gillespie

35 episodes

3 months ago

Learn how to build a better sign and print shop from a few crusty sign guys who've made more mistakes than they care to admit. Conversations and advice on sales, marketing, pricing, growth, and more. Co-hosted by Peter Kourounis, Michael Riley, and Bryant Gillespie.

Entrepreneurship

Business

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All content for Better Sign Shop Podcast is the property of Peter Kourounis, Michael Riley, and Bryant Gillespie and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Entrepreneurship

Business

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Remodeling Your Business // Maggie Harlow - Owner of Signarama Downtown - Louisville KY

Better Sign Shop Podcast

1 hour 10 minutes

2 years ago

Remodeling Your Business // Maggie Harlow - Owner of Signarama Downtown - Louisville KY

We're joined by Maggie Harlow – the successful owner of Signarama Downtown in Louisville KY. She's a leader in the industry and also a columnist for Signs of The Times. We talk about her journey in the sign industry – from jumping into ownership without any industry experience, through managing large national projects for clients, and then to completely "re-modeling" her business when the old model no longer fit. There are lots of great nuggets and advice in this episode.

This episode is sponsored by:
GCI Digital Imaging
Your large/grand format trade printing partner

Owner T.J. Bedacht and his team focus on providing old-school customer service. You can check out Episode #9 to see for yourself. So if you're looking for a wholesale print provider for banners, coroplast signs, vehicle wraps, and other digitally printed graphics

Learn more and place your first order at https://gci-digital.com.
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In this episode...
00:00 - Intro
01:21 - Welcome
04:41 - Welcoming Maggie
06:20 - Signarama vs FastSigns
07:30 - Maggie's story
10:20 - What is perfect about the sign industry?
15:15 - Love/hate relationship with the industry
17:43 - 1st full year as a franchise owner and doing a million
23:30 - 90 buses in 90 days?
26:20 - Other managed projects
31:00 - The time frame for the transition
37:10 - Picky about doing projects
38:50 - Saying NO to customers
42:40 - Favorite type of sign to make
44:00 - Advice for shop owners
45:55 - Present trends and the future of the industry
48:45 - Future of Maggie's business
50:00 - Maggie's leadership team
58:00 - Thanks to Maggie
01:02:23 - Rapid takeaways

Ready to systemize and scale your shop?
Start by creating your free account on the Better Sign Shop platform at https://my.bettersignshop.com/

Are you a sign or print shop owner?
Join the Better Sign Shop Community - our free Facebook group exclusively for shop owners and managers (https://www.facebook.com/groups/bette...)

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Want to follow the crusty sign guys?

Bryant from Better Sign Shop
- Better Sign Shop Website: https://www.bettersignshop.com
- Better Sign Shop Facebook page: https://www.facebook.com/bettersignshop

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Michael from Letterbox Sign Design
- Letterbox Sign Design Website: https://www.letterboxsigndesign.com/
- Facebook page: https://www.facebook.com/Letterboxsig...

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Peter from Sign Shop Consulting
- Sign Shop Consulting Website: https://www.signshopconsulting.com/
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Interested in being a guest on the show? Have questions you'd like to hear us answer on the air?
Reach out to us.