We all know 2020 was a year that never stopped dealing us the hard cards. It seemed like one thing after another as each month went by. It's also true that we NEED the hard cards (especially as managers) to learn how to handle whatever else is coming our way in the future.

Managers everywhere were forced to take a few backsteps this year just to deal with all the chaos, change and challenge that occurred. In this lesson, I talk about how backsteps are just as important as the forward ones - teaching managers nimbleness, flexibility, resilience, and more.