How is AI transforming debt collection in the US and Canada — and what challenges and opportunities lie ahead? In this episode of Better Debt, InDebted CEO & Founder Josh Foreman is joined by Dave Hanrahan (CEO & Co-founder, Kredit), Tony Pampena (President, CBV Collection Services & 2nd VP, RMA Canada), and Mike Zhou (VP Data & AI, InDebted) to explore how AI is reshaping contact strategies, compliance, and performance across North America. They discuss: Apple’s iOS 26 AI cal...
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How is AI transforming debt collection in the US and Canada — and what challenges and opportunities lie ahead? In this episode of Better Debt, InDebted CEO & Founder Josh Foreman is joined by Dave Hanrahan (CEO & Co-founder, Kredit), Tony Pampena (President, CBV Collection Services & 2nd VP, RMA Canada), and Mike Zhou (VP Data & AI, InDebted) to explore how AI is reshaping contact strategies, compliance, and performance across North America. They discuss: Apple’s iOS 26 AI cal...
US politics & regulation: what collection leaders need to prepare for 2025
Better Debt
29 minutes
11 months ago
US politics & regulation: what collection leaders need to prepare for 2025
Recent developments in politics and regulatory frameworks are creating new considerations for the US collections industry. From Trump's return to the presidency to New York City's new debt collection requirements, organisations face both challenges and opportunities. But what do these changes mean for consumer outcomes and operational innovation? In this timely discussion, InDebted's CEO and Founder Josh Foreman, and Chief Risk and Compliance Officer Laura White, share insights into: The powe...
Better Debt
How is AI transforming debt collection in the US and Canada — and what challenges and opportunities lie ahead? In this episode of Better Debt, InDebted CEO & Founder Josh Foreman is joined by Dave Hanrahan (CEO & Co-founder, Kredit), Tony Pampena (President, CBV Collection Services & 2nd VP, RMA Canada), and Mike Zhou (VP Data & AI, InDebted) to explore how AI is reshaping contact strategies, compliance, and performance across North America. They discuss: Apple’s iOS 26 AI cal...
