Dr Anna Baverstock is a consultant in community child health, and also a coach, mediator and schwarz round facilitator. In this conversation, we discuss a range of topics relating to Anna’s work, including definitions of wellbeing; approaches to challenging conversations; mediation in healthcare; differentiating kindness from “niceness”; feedback and radical candour; how to encourage diversity in teams; and much more.
Anna's suggested reading list related to the topics in this conversation: