In this episode, I am in conversation with Fran Ives.  Fran is a rare find in the NHS - she is a Human Factors specialist.  For reasons that are hard to understand, this important discipline is not more prevalent in the NHS.  In this conversation, you will hear about a host of topics related to Fran's work, and how it overlaps and interacts with LFE, including the vast scope of human factors work, the meaning of terms "erognomics", some learnings from other industries, the use of strengths-based inquiry, and a lot more.  I think this is an interesting and inspiring conversation - let us know what you think.

Fran's podcast "All Systems Ergo" is available here: https://www.healthinnovationwestmidlands.org/our_work/all-systems-ergo-podcast-2/