If you’ve ever asked yourself, “Why am I working so hard and still not seeing the money?” — this episode is for you.

In Part 1 of The Pharmacy Numbers Game, I pull back the curtain on the financial realities of being a pharmacy contractor in the UK. From Category M and clawbacks to the Drug Tariff and PPD statements, you’ll learn why understanding your numbers isn’t just helpful — it’s survival.

Using real stories, including lessons, I explain how the NHS contract works (and why it’s often misunderstood), why Average Item Value is a trap, and how to avoid building your business on false forecasts.

This is the episode I wish someone had given me in year one. If you’re serious about building a profitable pharmacy, press play — and get ready to see your business through a new lens.

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