Scaling a pharmacy business sounds like the dream — until it starts to feel like a nightmare.

In this episode, I take you behind the scenes of what really happened when we expanded beyond our first community pharmacy. From the excitement of opening a second branch to the chaos that followed — team resignations, broken systems, profitability issues, and long weeks away from family — this is the honest story of how rapid growth nearly broke us.

You’ll hear:

✅ The early red flags when scaling a pharmacy

✅ The challenges we didn’t see coming — and how we responded

✅ The tough lessons from acquiring two more branches in Scarborough

✅ How we regained control through systems, structure, and strategy

✅ Why investing in yourself is critical if you want your pharmacy to grow

Whether you’re an independent pharmacy owner or planning to scale your healthcare business, this episode is packed with real insight to help you avoid the pitfalls of growth and build a business that can thrive — not just survive.

💊 If you’re growing your pharmacy or thinking about it — listen to this first.

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