Is Your B&B Welcome Experience Losing You Bookings?-084

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Bed, Breakfast & Business

Gerry MacPherson

96 episodes

3 days ago

Welcome to the 'Beds, Breakfasts, & Business' Podcast! - the delightful corner where bed and breakfast enthusiasts rendezvous for tips, tales, and tete-a-tetes! Each week, we fluff up the pillows, brew a fresh pot of tea, and delve into the enchanting world of B&Bs. Oh, the joys of homemade scones, personalized decor, and those oh-so-unique guest requests! But let's face it - it's not always sunny-side up in our B&B journey. From managing the breakfast rush, to handling that charming but oh-so-noisy antique plumbing, or striving for that sparkling online review – we've been there, and we FEEL you! Navigate the beautiful, bustling, bed-making world of B&Bs with us. As we sift through questions, and sprinkle in some laugh-out-loud moments from every corner of this special universe. Trust us, you're in for some comforting company and surprising solutions. We also value your time, so each episode will be concise, straight to the answers without all the fluff. So, whether you're listening while flipping pancakes, or taking a well-deserved break on that oh-so-comfy porch swing, the ‘Beds, Breakfasts, & Business' Podcast! promises a weekly dose of fun, wisdom, and a whole lot of heart. Welcome aboard our global B&B journey! Brew, listen, and be bedazzled. This is the 'Beds, Breakfasts, & Business' Podcast!. And now, let's turn the page to our next chapter of delightful discoveries!

All content for Bed, Breakfast & Business is the property of Gerry MacPherson and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Entrepreneurship

Business,

Management

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Is Your B&B Welcome Experience Losing You Bookings?-084

Bed, Breakfast & Business

8 minutes

3 months ago

Is Your B&B Welcome Experience Losing You Bookings?-084

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

Is Your Welcome Memorable—or Forgettable?

In this episode of Bed, Breakfast & Business, we’re talking about the magic moment that sets the tone for your entire guest relationship—the welcome. Are you greeting guests like royalty… or a receptionist at the DMV? We’ll cover what makes a guest feel genuinely welcomed, share a check-in script that works every time, and give you five quick wins from the Mastering B&B Management course.

Timeline:

0:00 – Intro and today’s question
2:00 – Why welcome matters more than decor
5:30 – Common check-in mistakes to avoid
9:00 – The five-part “Wow” Welcome Routine
12:30 – Tips from the Mastering B&B Management course
15:00 – Personalising the experience
18:00 – Wrap-up and call to action

📘 Ready to set smarter boundaries and still impress guests?

🎙️ Subscribe on Spotify, Apple Podcasts, or your favourite platform to hear weekly advice from behind the B&B scenes.

#B&BZoning #ZoningForBBs #BBStartupTips #BedAndBreakfastLife #LegalTipsForBB #BBPlanning #TourismBusiness #BBPermitHelp #BBZoning #HospitalityStartup #BBPropertyBuying

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/07/is-your-bb-welcome-experience-losing-you-bookings-084

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/

LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

BlueSky — @bnbprotips.bsky.social‬‬‬

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast

YouTube
https://www.youtube.com/@BedBreakfastBusiness

A Division of Keystone Hospitality Property Development